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商务英语庆祝合作成功对话

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导读: 商务英语庆祝合作成功对话篇一:商务英语对话 ...

商务英语庆祝合作成功对话篇一:商务英语对话

Hosting Business Guests

(At the airport)

W: Excuse me. Are you Mr. Zhou from America?

Z: Yes, I am.

W: My name is Wangzhiqiang. I’m from ABC Imp&Exp Corporation. I come to meet you! Z: How do you do! I’m very pleased to meet you. Thanks for coming to meet me.

W: How do you do! It’s our honor to have you here, welcome to Nanchang.

Z: Thanks. Well, I am sorry I am late. You see, there was a certain delay in Chicago and I was late for 30minutes. I hope you haven’t been waiting long.

W: No, no. It’s OK. I was able to catch up on some of notes.

Z: Oh, nice to hear that.

W: How is your flight?

Z: Great service and nice food! But the trip is a little long. And, where are we heading now?

W: Oh, good. I think it is best if we go to your hotel to check in first if that is ok. If you don’t mind, we’d like to accommodate you at the Jiangxi Hotel. Our car is outside, this way please! Z: Great!

W: Can I take one of your bags? You seem a little tried.

Z: Oh, thanks, here you are! You are really a warm-heart person.

W: Thanks.

(On the way)

W: You will be here for three days, right?

Z: That’s right! I’ll attend the Trade Fair tomorrow and then I’ll go to Guangzhou.

W: Is there any place you’d like to visit in particular? I could help you arrange that. Z: Well, the schedule is a bit tight. But before me being here, I heard that Nanchang is a hero City, and there are many famous interests such as 8.1 squares, Tengwang Pavilion and so on. So I still want to visit one of them, but I don’t have more idea about them. Could you help me?

W: Yes. The 81 square is very famous. The monument stands in the center of it, is built to memorize the soldiers who sacrificed their lives in the war of liberation. I’ll have it set up for you and let you know this evening. (修改的部分)

Z: That’ll be terrific. Thank you.

W: My pleasure.

(At the hotel)

W: Hello, I have booked a room here, could you check it?

H: Ok. Wait a moment. What’s your name?

W: Wangzhiqiang thanks.

H: Oh, yes. Your room number is 888, this is your key. Have a nice dream.

W: This is your room. How do you find it?

Z: Oh, what a nice room! Thank you for everything you’ve done for me.

W: It’s a pleasure to be of help. If you should have any inconvenience, don’t hesitate to let me know, this is my cell-phone number and I’ll be glad to help you out. I hope you will enjoy your stay in Nanchang.

Z: I’m sure I will.

W: Mr. Zhou, if there’s nothing else, I think I will be leaving now.

Z: I think it’s all. You’ve thought of everything.

W: Good-bye, then. Have a good rest. I’ll be seeing you tomorrow morning.

Z: See you.

Job interview

W: interviewee

Z: interviewer

W: Hello.

Z: Hello. Please sit down. Are you Mr. Wang from Jiangxi?

W: Yes. It’s me.

Z: First, can you tell me something about yourself?

W: Yeah. I am a open, easygoing, patience person and I graduated from Jxufe in information major. And I’m here to apply the job of software designer. I think I’m suitable.

Z: Oh, good. Do you have any special skills?

W: Oh, yes. I can type very fast, and I can draw, singing, playing the piano.

Z: Well. I have some questions for you. Do you have any relevant working experiences? You know most company will choose the person with great experience.

W: I’ve been working as a software designer for three years in a company. Among the three years, I have improved myself a lot.

Z: Why did you leave your last job? And why did you choose this position in our company?

W: I think it’s my personal reason. And I choose you for a better prospect, because your company has a good reputation in this field. Besides, I feel I am hardworking, responsible and diligent in my project I undertake, and with my qualifications and experience I can be competent to this job.

Z: As what you said, we find that you are skilled and experienced. That will be fine to us. But I still want to know your ambition. And how long will you like to stay with our company.

W: Glad to hear that. I want to be a CIO in the future, and I will stay here as long as I can continue to learn and grow in my field.

Z: Ok. I think I have asked all the questions. That’s all Do you have any questions want to ask me? W: Could you tell me about the salary I can get when I get in your company, if possible? Z: ……

W: Thanks. And thank you for giving the chance for me take part in the interview. Thank you! Z: Thanks!

Business call

W: The secretary of ABC Company

Z: The sales-manager of China Imp&Exp Cor.

(Ring…..)

W: Good morning! This is the general manager office of ABC Company. May I help you?

Z: Good morning! This is Mr. Zhou, the sales-manager of China Imp&Exp Cor. May I speak to your general manager, Lee?

W: I’m sorry; he is not available this moment. He is attending an important meeting now. Z: Well, do you happen to know the meeting is over?

W: Sorry, it’s hard to say. Can I take a message for you?

Z: Ok. Please tell Mr. Lee that his order number 222 is going to be delayed until next Tuesday. I’m sorry about it.

W: You said number 222, until next Tuesday, right?

Z: Oh, yes. And the shipment will leave Chicago on Wednesday morning and arrive at your warehouse on Sunday afternoon.

W: I see, just got it.

Z: Due to the delay, our company is considering to give some discounts. Please tell Mr. Lee. If he has any questions, please phone me.

W: Sure. May I have your number?

Z: My mobile phone number is ******.

W: Got that. Thank you, Mr. Zhou, I will tell all to Mr. Lee.

Z: Thanks.

-----------总经理Lee给周先生回电话

L: Hello, this is Mr. Lee.

Z: Hello. Thank you for call me back.

L: I am sorry that I had a meeting that time. And my secretary told me that your company is considering giving some discounts for the delay.

Z: Oh, yes. I am sorry about it. And I hope the delay won’t influence your business. Our company decided to give discounts to make up the delay.

L: Ok. I think it is necessary for us to discuss the details, if you are available at 3:00pm Friday. Z: It’s ok. I’ll go to your company.

L: We are looking forward to your arrival.

Z: Thanks, bye.

Product presentation

Z: Good morning!

W: Good morning! May I have your name?

Z: Sure. I’m Zhouyong, the sales manager of China National Electronic Imp&Exp Corporation. Nice to meet you!

W: Nice to meet you, too!

Z: How is your trip to China?

W: It’s nice. China has changed a lot. I just can’t believe my eyes!

Z: Is this your first time to visit China?

W: Actually, not. I had got a chance to be here 10 years ago. It’s a long time. OK, After we reading your publicize(宣传), our company is considering to order some your new products—mobile phone! Will you show me your products?

Z: My pleasure! Our new product is a multiple function mobile phone. The length is 20 cm and the width is 15 cm, but the thickness is only 2.5 cm, so it weighs only about 25g!

W: That sounds terrific! How about its materials?

Z: It’s made of Liquid metal, a new material which cones from the latest technology. The material has a durable waterproof and easy-to-clean surface. Most importantly, it is lighter.

W: This really sounds impressive. But I don’t have much idea about your products, so could you please briefly tell me more details about the product’s design?

Z: Our products come in three different colors: White, Black, purple. It really caters to the taste of younger. Our products have a fashionable style. It is really impressive to the customer.

W: You know the customers always care the company’s reputation. Good reputation means good sales. So what’s about your company?

Z: Owing to its superior quality and reasonable price, our mobile phone has met with warm reception and quick sale in most Asian countries.

W: If your products encounter some problems, what should I do?

Z: If there’s anything wrong with your mobile phone, just call the toll-free phone number and talk directly with our technicians.

W: All right, can I have a sample of your products to show it to my boss?

Z: Sure!

W: After hearing your introduction, I really impressed by your products, we want to look into the possibility of doing business with your company, but we should have a meeting. I will call you back.

Z: Thank you! We are looking forward to your reply.

W: Thank you.

(8)------------------------------------------------

颁奖词:

The award I will present is “The best male singer in Taiwan”. As most of you know, the award is given in honor of the top male singer in Taiwan area. The winner’s music should have a high quality and reputation. His album also should sell well last year. With the strict professional selection, the best one among the candidates can win the honor. Ok, ladies and gentlemen, our winner this year is a gentleman who performs with intelligence and grace. Let’s welcome and congratulate Mr. Wang Zhiqiang. Congratulations!

获奖感言:

Thank Mr. Zhou bestow the award to me. I am tremendously honored to receive this award and I am much honored to attend this competition. I couldn’t accomplish half of what I did without the support of my families, especially the support from my parents. And I am also grateful to my colleagues for their valuable assistance. I am delighted to pay a debt of gratitude to my boss. Thank all my fans, thank all the people who care for me, thank you, I love you!

(7)--------------------------------------------------

Waiter (W): What can I do for you?

Z: A table for two by the window, please? Thank you. (Turn around and speak to the American guest) Is this your first time to visit China?

W: Yes, I have never been to China before, but I have tasted several Chinese dishes in China Town, it’s so delicious.

Z: I wish you can enjoy yourself today. (To the waiter) Can I have the menu? Waiter (W): Sure, take your time, I will be back to take your order in a minute.

Z: Thank you! (The waiter leaves, speak to the guest) I hope you aren’t a vegetarian, because there are lots of dishes contain meat.

W: I am not vegetarian and I can manage with chopsticks, please don’t worry about m

e a lot.

Z: Ok, waiter! (The waiter comes) We should add some special, what’s today’s special?

Waiter (W): You can order that dish, it is the special cuisine of our restaurant. Z: Ok, what would you like to drink?

W: I am not much of a drinker, anything will be ok.

Z: Mao-tai is China’s best-known liquor; it is delicious and yet doesn’t go to head. W: That will be ok.

Z: (to the waiter) here is the menu!

Waiter (W): Thank you!

(Wait several minutes, the dishes is ready)

Z: Make yourself at home and help yourself to the dishes.

W: It’s kind of salty, but I like that taste.

Z: Would you like to try some snacks as well.

W: Thank you, I’m full.

Z: Waiter, can I check out?

Waiter (W): Certainly, it’s 300 Yuan in sum.

Z: Ok, here is your tip.

Waiter (W): Thank you; it’s my honor to service you!

商务英语庆祝合作成功对话篇二:商务英语对话

1、 王小姐,为了庆祝我们合作成功,我代表我们公司邀请您去参观一下重庆的特色地方,您觉得呢 Miss wang, in order to celebrate our success cooperation, on behalf of my company that I would like to invite you to visit the interest in chongqing, what do you think of?

2、 太好了,贵公司真是太热情了,正好我想好好参观一下你们重庆呢

That’s great .your company are so warm, I just want to take a closer look at chongqing

1、 真的吗,那我为您推荐几个好地方吧,比如朝天门、解放碑、三峡博物馆、三峡广场、磁器口、洪崖

洞、洋人街等,您看您对哪几个比较感兴趣呢?

Really, I'll recommend some good places for you, such as ChaoTianMen, jiefangbei, the three gorges museum, the three gorges square, ciqikou, HongYa dong, Foreigners' street And so on .what do you interested in which a few more?

2、 听我朋友说,三峡博物馆很出名

Listen to my friend said, the three gorges museum is famous very much。

1、 对呀,重庆三峡博物馆是保护、研究、展示重庆和三峡地区历史物质文化遗产和人类环境公共文化和

教育机构,是弘扬和培育民族精神的重要文化基础设施。

That's right ,the Three Gorges Museum is to protect, research, display of the history of Chongqing and the Three Gorges area of cultural heritage material and human environment of public cultural and educational institutions is to carry forward and cultivate the national spirit of the important cultural infrastructure.

2、 哇、听了您的介绍,真是太让人向往了,那我们就去三峡博物馆吧

Wow, listen to your introduction what so let people admire, then we will go to the three gorges museum

1、 恩,您还有其他中意的地方吗

Well, what do you have any favorite place each other?

2、 恩,听说洋人街也挺不错的

en, I heard that foreigners' street is also very good

1、 恩,对呀, 洋人街是视觉、味觉、听觉的享受。可以感受到浓郁的主题公园气息,能领略到欧式复古

的味道,体会到无限创意与智慧的凝聚。是不同年龄的人都向往的地方。总之,洋人街很好玩

yeah, yeah the Foreigners' street is the enjoyment of visual, taste, hearing.Can feel the rich flavor of the theme park, can enjoy the taste of Europe type restoring ancient ways, realize the infinite creativity and cohesion of wisdom.Is a place where people of different ages to yearn for.In a word, foreigner street is great fun

2、那我们就去三峡博物馆和洋人街吧

En Then we will go to the three gorges museum and the foreigner street

1、 恩,三峡博物馆开关时间是早上9点,那我明天早上8点去酒店接您,下午我们就去洋人街游玩,可

以吗

Well, the three gorges museum open time is 9 o 'clock in the morning, then I at 8 o 'clock in the morning of tomorrow to meet you at the hotel , in the afternoon, we went to visit foreigners' street, do you like it ?

2、 当然没问题,谢谢您的精心安排啊

Of course, thank you for your careful arrangement

1、 不用谢 那我现在就送您回酒店休息吧,可以吗?

It ‘s my pleasure . now I send you back to the hotel, is that ok?

2、好的,谢谢您

That’s right , thank you very much

商务英语庆祝合作成功对话篇三:商务英语对话

PASSAGE ONE汉译英:1.欢迎希尔博士和夫人来访上海。Welcome to Shanghai, Dr. and Mrs. Hill.2.请允许我做自我介绍。Please allow me to introduce myself.3.我叫洪建信,是中美医药公司的副总经理。My name is Jianxin Hong, I am deputy managing director of the Sino-AmericanPharmaceutical Co, Ltd.4.久闻先生大名。I have long heard about you.5.事实上,我在研究生学习时期所写的两篇论文曾参考了您的研究成果。As a matter of fact, I referred to your research findings in my couple of papersduring my graduate studies.6.我为能在上海接待您和您的家人身感愉快,我很高兴我们能在今后的半年里合作共事。It gives me such a great pleasure to meet you and your family here in Shanghaiand I am very glad that you will be working with us for the next six months.7.我们将给您配备两名实验助手。We will provide you with two lab assistants.8.必要时,我们还想邀请您的一名同事一起参加我们的一项研究工作。If necessary, we would like to invite one of your associates to join us.9.您要是愿意的话,我们想把你们先安排在地处市中心的假日酒店下榻,从假日酒店开车三十分钟可到我们的实验室。If you don’t mind, we would like to accommodate you in Holiday Inn, which islocated in the downtown area, a thirty-minutes drive from our lab.10.旅馆住宿费由公司承担。The company will pay for the hotel rooms.11.如果你们不喜欢假日酒店,你们也可以搬到公司的招待所去住,我们的招待所是一幢家庭式的公寓小楼。Our guest house, a small family-style apartment building is also available to you ifyou decide to move out of the hotel.12.不论您如何选择,我相信您和您的家人都会喜欢这里的生活。In any case, I am sure you and your family will enjoy your stay in this city.13.我们会尽力为您服务,使您和您的家人有一种舒适如归的感觉。We will do everything we can do to accommodate you and make you feel at home.14.您在生活或工作中若有不尽如人意之处,请立即和我联系,我很乐意为您排忧解难。If you should encounter any inconveniences in your life and work, don’t hesitateto let me know and I will be very glad to help you out.15.今晚公司总经理将设宴为您洗尘,请您携家人一起光临。Our managing director will host a reception banquet in your honor tonight, and wewould like you and your family come to the dinner.16.我们晚上再见。I will see you again then.PASSAGE TWO英译汉:1.Hello, I am Robert Brown from Stanford University.您好!我是从斯坦福大学来的罗博特.布朗。2.I am very happy to meet you here in this land of wonder.我很高兴能在这充满奇观的国家与您见面。

3.I have been looking forward to visiting your great country, and I feel honoredand pleased that I will be working with my Chinese colleagues in head office ofyour automobile group.我一直期待着能访问这个美丽的国家,同时我为自己能够在贵汽车集团总部所在地和中国的同事一起工作而感到荣幸和愉快。4.As you know, this is my very first visit to China, and I am here to witness withmy own eyes the magical power of the once very remote “Oriental Dragon”.您知道,这是我对中国的一次初访,我在这亲眼目睹了曾经对我多么遥远的“东方巨龙”的魔力。5.You can imagine how exited I was when I received your invitation to join youin your project.您可以想象当我收到您们请求我加入您们项目的邀请我有多么激动。6.Back in my college days, a professor of Oriental Civilization introduced me tothe wealth of the Confucianism and Taoism, and by doing that he planted in thedepths of my mind the inexplicable “China dream”.我读大学时一位教东方文明史的教授,他使我对儒家思想和道家学说有所了解,同时也使我萌生了一个不可名状的“中国梦”。7.And I am even more exited now that I have set foot on the beautiful land ofChina.自踏上这片美丽的国土之后我的心情更加激动。8.I have had my “China dream” for years, now I am here to realize this dream.我多年梦寐以求的中国梦,竟然可以在此得以实现。9.Just think this charming cosmopolitan city is going to be my home for theremaining days of the year.我年内将一直可以以这个大都市为家真是妙不可言。10.There is so much to learn about the mysterious country, from the ancientcivilization to the current reform.想了解这个神秘的国家的东西真是太多了,从古老的文明到当代的改革。11.I am looking forward to my Chinese life.我盼望自己尽快开始我的中国生活。12.I will work closely with my Chinese colleagues on my projects, throughwhich I believe I will realize my “China dream” in the most rewarding direction.我会和我的同事密切合作,尽力搞好我的项目,只有这样做才能最有成效的实现我的中国梦。TEXT FOR PRACTICEPASSAGE ONE汉译英:1.您好!您一定是来自联盟传播服务局的大卫。理查德先生吧。Hello, you must be Mr. David Richard from the Alliance Communications Service.2.我叫魏琴。My name is Wei Qin.3.是上海国际文化交流中心的代理主任。I’m acting director of the Shanghai International Center for Cultural Exchanges.3.这是我的名片。Here’s my card.4.自从您把来访日期传真给我们以后,我们一直期待着您的到来。We have been expecting your visit even since you sent us fax informing us yourdate of arrival.5.根据您的要求,我们为

您预订了我中心东楼的“明寓”客房。Upon your request, we have reserved for you our Ming House suite, which islocated in the East Tower of the Center.6.“明寓”从设计到装潢都体现了中国明朝时期的建筑风格。This is aclassic Chinese residence designed and decorated in the architectural of China’sMing dynasty.7.我相信您一定会喜欢这套古典式寓所。I am sure you will like our house.8.理查德先生,我们的“信息高速公路与传播服务学研讨会”将如期在我中心举行。Mr. Richard, the Symposium on Information Superhighway and CommunicationService will take place at out center as scheduled.9.我很高兴地告诉您,先生已被筹委会选为第一轮报告会的主要发言人。I am pleased to tell you that you have been chosen by the Organizing Committeeas keynote speaker for the first session of the workshop.10.如果您要复印一些发给与会报告者的材料,或者打算使用投影机,请与我中心的设备服务部门联系。If you would like to use a photocopier for your handouts, or an overhead projectorfor your presentation, please do not hesitate to contact our Equipment Service.11.长途旅行之后您应该好好休息一下。Of course, you need a good rest after such a long flight.12.我告辞了。May I leave you alone?13.我们在今晚的招待会上见。See you again at the reception banquet tonight.PASSAGE TWO英译汉:1.Welcome to Edinburgh, the Chinese provincial tourist service delegation.欢迎中国地方旅行服务代表团光临爱丁堡。2.My name is Jane Anderson.我叫简.安德森。3.I am from the Edinburgh Tourist Center.我在爱丁堡旅游中心工作。4.I will be working as your guide throughout your six-day visit.我将担任你们六天旅行的导游工作。5.You will be staying in the Hilton Hotel.你们将在希尔顿大酒店下榻。6.The hotel is located in the downtown area, a few minutes’ walk from the officeof the Edinburgh Tourist Center.酒店位于市中心,从爱丁堡旅游服务中心的办公楼仅几步之遥。7.Mrs. Nancy Turner, director of Edinburgh Tourist Administration will hold areception buffet tomorrow.明天爱丁堡市旅游管理局局长南希.特纳女士将为中国地方旅游服务代表团的来访举行冷餐招待会。8.After reception dinner, you will watch a video entitled “Touring AroundEdinburgh”, which I believe will give you a bird’s eye view of the touristattractions and the services provided in Edinburgh and its surrounding areas.餐后,我们将为各位播放题为“爱丁堡之旅”的录像片,让各位对爱丁堡以及附近一带的旅游胜地及其旅游服务设施有一个总观性的了解。9.Mr. George Palmer, the director of Edinburgh Tourist Center will answer yourquestions following t

he video show.录像播完后,爱丁堡旅游服务中心主任乔治.帕尔默先生将回答各位的提问。10.He will also be giving you a detailed account of your visiting schedule.并向各位详细介绍对你们来访所作的日程安排。UNIT TWO A CEREMONIAL SPEECHTEXTPASSAGE ONE汉译英:1.副总统阁下,威廉斯夫人:贵宾们:女士们,先生们:Your Excellency Vice President and Mrs. Williams, Our distinguished guests,Ladies and Gentlemen:2.我为能在此设宴招待威廉斯副总统和夫人以及其他贵宾而深感荣幸和愉快。It is my privilege and great pleasure to host this banquet in honor of VicePresident and Mrs. Williams and other distinguished guests.3.愿借此机会向各位来宾表示热烈的欢迎。I would avail myself this opportunity to extent my warm welcome to you all.4.我的心情可以引用孔子在论语中的一句话来表示:有朋自远方来,不亦乐乎?A remark the Analects of Confucius best expressed what I feel now, ”It is such adelight that I have friends visiting from afar.”5.显而易见,威廉斯副总统的这次访问表明了阁下愿意继续推进我们两国之间友好合作关系的决心。Evidently, Vice President Williams’ current visit has demonstrated hisExcellency’s determination to further enhance the friendly and cooperativerelations between our two countries.6.我深信,两国高层领导人之间的频繁互访,不仅有助于我们两国之间关系的改善,而且还有助于亚太地区,乃至整个世界的和平和稳定。I am deeply convinced that frequent exchanges of visits between the topgovernment officials of the two countries are beneficial not only to theimprovement of our relationships, but also to the peace and stability in the Asia-Pacific region and the world as a whole.7.我们两国建交以来的这些年里,我们在政治、经济、贸易、文化、教育、科技、卫生等领域里进行了真诚的、卓有成效的合作。Over the years since the establishment of the diplomatic relationship between ourtwo countries, we have carried out sincere and rewarding cooperation in political,economic, trade, cultural, educational, scientific and technological, public healthand other fields.8.值得一提的是,自从我们两国总理互访以来,我们在近海石油勘探和汽车工业方面的合作进展神速。In particular, our cooperation in off-shore and automobile industry have beenadvancing rapidly ever since the exchange of visit between your Prime Ministerand our Premier.9.我们对这些领域里取得的成就深感满意,并愿意与贵国政府和人民一起继续努力,将我们的合作关系推向一个新的高度。We are very satisfied with the development in these areas, and willing to makefurther efforts with your government and people to push these coo

perativerelations to a new height.10.当前中国正在全国范围内进行着一次前所未有的经济改革。Currently, China is engaged in a national drive for an unprecedented economicreform.11.如果我们没有社会与政治稳定的国内环境,没有和平与发展的国际环境,没有中外经济与合作,我们的这次重大改革是不可能奏效的。It would not be possible for this grand reform program to yield successful resultsif China deprived of domestic socio-political stability, of an internationalenvironment of peace and development, and of economic and technicalcooperation between China and other countries.12.谋求持久的世界和平和全球经济繁荣是我们的共同愿望。It is our common wish to seek sustained world peace and global economicprosperity.13.正是本着维护世界和平、保证共同发展与繁荣的精神,我们制定了现行的外交政策和经贸政策,发展与各国的关系。It is in the spirit of safeguarding world peace and ensuring mutual developmentand prosperity that we have made our current foreigh policies, as well aseconomics and trade policies, and wish to promote our relations with any othercountries.14.我们很高兴地看到,贵国一贯奉行谋求世界和平的政策,在过去的是年中始终与我们保持着良好的贸易伙伴关系。We are very pleased that your country is in persistent pursuit of a world peacepolicy and has remained a decade-old trading partner of China.15.我期待着与威廉斯副总统就双边关系的发展,以及亚太地区和我们共同关心的其他一些国际问题举行会谈。I am looking forward to holding talks with you on the development of bilateralrelations, as well as on the Asia-Pacific region and other international issues ofcommon interest.16.在我结束讲话之际,我请各位与我一起举杯,In closing, I would like you to join me in a toast,17.祝威廉斯副总统和夫人的身体健康,To the health of Vice President and Mrs. Williams,18.祝所有贵宾们的身体健康,To the health of all our distinguished guests,19.祝我们两国之间持久的友谊与合作,To the lasting friendship and cooperation between our two countries20.为世界和平和繁荣,To the peace and prosperity of the world,21.干杯!Cheers!PASSAGE TWO英译汉:1.our Honor Mr. Mayor, My Chinese friends, Ladies and Gentlemen:市长阁下先生,中国朋友们,女士们先生们:2.I feel honored to come here on my first visit to your beautiful city.这是我首次来到你们这座美丽的城市。3.On behalf of all the members of my mission, I would like to take thisopportunity to express our sincere thanks to our host for their earnest invitationand gracious hospitality we have received since we set foot on this charming land.我愿借此

商务英语庆祝合作成功对话篇四:商务英语对话

商务英语对话:与老外打电话完整对话

(一)

A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。

B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。

A: May I ask who is calling, please? 请问您是哪位?

B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.

A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。

C: Can you find out what he wants? 你可以问他有什么事吗?

A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。

B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested

in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。

C: I see. Put him on line two. 好的,请转到2号线。

A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.

好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。

A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗?

B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?

A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?

B: John Smith.

A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?

请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?

B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。

A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久,我让他有空给你打电话,好吗?

B: Yes, that would be easiest. 是的,那样最好了。

A: Could I have your name again, please? 请再一次告诉我你的姓名,好吗?

B: Yes. It’s John Smith.好的,我叫John Smith。

(二)

A: And the number? 电话号码呢?

B: 021-64358796

A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.

好的,Smith先生,早上晚些时候,你会收到Bush先生的电话。

B: Thank you for your help. Good-bye. 谢谢你的帮助,再见。

A: You are welcome. Good-bye. 别客气,再见。

A: Madison Industries. This is Cathy Winer speaking. Can I help you? Madison工业,我是Cathy Winer, 我能帮您吗?

B: Good afternoon. Could you connect this call with Mr. Black, please? 下午好,麻烦你接到Black先生,好吗?

A: May I know who’s calling? 请问您是哪位?

B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company. 这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。

A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

对不起,Fox小姐。Black先生正在开会,请告诉我你的电话号码,我会让他给你打电话的,好吗?

B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay. 我想Baker先生想现在和Black先生说话,他有紧急事情与Black先生商量,不能拖延。

A: OK. Then, would you please hold the line? (one minute later) 好的,请你别挂机。(一分钟后)

Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox小姐,电话接通了,Black先生可以和你通话了,请吧。

B: Thank you for your kind assistance, Ms. Winer 非常感谢你的善意帮助,Winer小姐。

A: You are welcome. 别客气。

A: Good morning. NTT Co… 早上好,NTT公司。

B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please? 你好,可以和出口部负责人Ira Black先生通话吗?

A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling? 对不起,Black先生刚出去。可以问一下您是哪位吗?

B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?

我是Ace咨询公司的John Carter. 请你告诉我什么时候能找到他。

A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message? 我真的一点都不知道Black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗?

B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.

我觉得还是留下一个口信比较好。不过这件事很要紧,请一定将留言传达给他。

A: I see. I’m sure to pass your messages to Mr. Black. 明白了,我一定把您的留言传达给Black先生。

B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later. 那就好,你可以告诉他,由于意外变化,在进一步通知之前,请勿给NNC公司发货。事关重大,稍后我会做出解释。

A: Okay, let me repeat your message to see if I’ve got it all. 行。我重

商务英语庆祝合作成功对话篇五:商务英语基础对话

商务英语基础对话详细解析一:自我介绍

GERALDINE: Good morning. Bibury Systems. Can I help you?

杰拉尔丁:早上好,Bibury系统公司。可以为你效劳吗?

JENNY ROSS: Good morning, Geraldine.

詹妮.罗斯:早上好,杰拉尔丁。

GERALDINE: Good morning, Jenny. Your newspapers and the post. 杰拉尔丁:早上好, 詹妮。这是你的报纸和信件。

JENNY ROSS: Thank you

詹妮.罗斯:谢谢

CLIVE HARRIS: Good morning, Jenny. Good weekend?

克莱夫.哈里斯:早上好, 詹妮。周末过的好么?

JENNY ROSS: Excellent, thank you.

詹妮.罗斯:非常好,谢谢。

CLIVE HARRIS: It is cold this morning.

克莱夫.哈里斯:今天上午真冷。

JENNY ROSS: Yes. Very cold.

詹妮.罗斯:是的。真的很冷。

CLIVE HARRIS: Good morning, Geraldine.

克莱夫.哈里斯:早上好, 杰拉尔丁。

GERALDINE: Good morning, Mr. Harris. Your newspaper and your post. 杰拉尔丁:早上好, 哈里斯先生。这是你的报纸和信件。

CLIVE HARRIS: Thank you very much.

克莱夫·哈里斯:非常感谢。

JENNY ROSS: Good morning, Kate.

詹妮.罗斯:早上好, 凯特。

KATE MCKENNA: Good morning,(moring) Jenny. How are you?

凯特.麦凯纳:早上好, 詹妮。你身体怎样?

JENNY ROSS: I'm fine, thank you.

詹妮.罗斯:很好, 谢谢。

DON BRADLEY: Good morning, Jenny.

堂.布拉德利:早上好, 詹妮。

JENNY ROSS: Good MORNING, Don.

詹妮.罗斯:早上好, 堂。

EDWARD GREEN: Good morning. My name' s Edward Green. I'm here to see Don Bradley.

爱德华.格林:早上好。我是爱德华.格林。我要见堂.布拉德利。

GERALDINE: Ah yes. One moment, please.

杰拉尔丁:啊,好的。请稍等。

GERALDINE: Hello.Jenny, Edward Green is in reception. Please, sit down. 杰拉尔丁:喂。詹妮, 爱德华.格林在会客室要见你。请坐。

EDWARD GREEN: Thank you.

爱德华.格林:谢谢。

JENNY ROSS: Are you Edward Green?

詹妮.罗斯:你是爱德华.格林吗?

EDWARD GREEN: Yes.

爱德华.格林:是的。

JENNY ROSS: I'm Jenny Ross. How do you do?

詹妮.罗斯:我是詹妮.罗斯。你好!

EDWARD GREEN: Hello. Pleased to meet you.(gald to see you )

爱德华.格林:你好。见到你很高兴。

JENNY ROSS: Welcome to Bibury Systems.

詹妮.罗斯:欢迎光临Bibury系统公司。

EDWARD GREEN: Thank you.

爱德华.格林:谢谢。

JENNY ROSS: I'm the Head of Administration in the Marketing Department. My boss is Don Bradley. Well... our boss is Don Bradley! Let me show you the department.

詹妮.罗斯:我是市场营销部的行政主管。我老板是堂.布拉德利。喔……我们的老板都是堂o布拉德利!我来领你参观一下市场部。

JENNY ROSS: This is the Marketing Department. This is my desk. Er...that's Don's office. He's not here at the moment(now).And this is your desk. Telephone. PC. In-tray. Let me take your coat.

詹妮.罗斯:这就是市场部。这是我的办公桌。哦 ……那是堂的办公室。他现在不在。这是你的办公桌、电话、电脑、公文格。我帮你放外套。

EDWARD GREEN: Thanks.

爱德华.格林:谢谢。

1.Good morning. Bibury Systems. Can I help you?

这是接电话时的用语,尤其是公司人员接听电话或者客服接听电话,这都是最基本的开头语,而且要自报家门,说明自己是哪个单位。Can I help you?表示询问:请问有什么可以帮您?也可以说:What can I do for you?不过不够前者简洁。

2.Good morning, Jenny. Good weekend?

Good weekend?是很简单的说法,在口语中经常这样用,而且经常用陈述句表示询问,只不过读的时候句尾要用升调。比如说:You want some coffee?可以很简单地问:Some coffee?想要来点咖啡吗?

3.It is cold this morning.

今天早上真冷。英国人见面最喜欢说天气了,就好象中国人见面问吃饭了没?不过去年

的话,可能就是要问:“今天你的股票涨了没?”哈哈!每个国家的文化习惯不同而已。

4.Thank you very much.

为别人的效劳表示感谢。有很多说法啦:Thanks./Thank you./Thanks a lot.

当然了,有时候举手之劳也不一定表现的别人的感谢理所当然,一定要回应一句了:Not at all./You are welcome./Don't mention it.?It's my favor.

5.How are you?/I'm fine, thank you.

这可是最简单的见面问好的话了。小时候学英语估计最早的就是这个了吧!

6.I'm Jenny Ross. How do you do?

自我介绍以及向别人问好。初次见面问好一般说How do you do?虽然是问句,但是不需要别人回答的。

7.This is the Marketing Department. This is my desk. Er...that's Don's office. 向别人介绍部门或者介绍人都可以说:This is……

8.He's not here at the moment.

他现在不在。这句话在接电话的时候经常用到:He is not here right now./He is not available at the moment.

商务英语基础对话详细解析二:工作职责

JENNY ROSS: Over here is the stationery cupboard. Papers. Files. Pencils, etc. Help yourself to what you need.

詹妮.罗斯:这边是文具柜、纸张、文件、铅笔、等等。有需要尽管取用。

Here is the photocopier.

这是复印机。

And here is the fax machine.

这是传真机。

And this is the coffee machine.

这里是咖啡机。

Would you like a cup of coffee?

来杯咖啡?

EDWARD GREEN: No, thanks.

爱德华.格林:不, 谢谢。

JENNY ROSS: Kate, this is Edward Green. He's our new Marketing Executive. 詹妮.罗斯:凯特,这位是爱德华.格林。他是新来的销售主管。

KATE MCKENNA: Ah, yes. Edward. Hello. Welcome to Bibury Systems Marketing Department. excuse me

凯特.麦凯纳:啊。爱德华。你好。欢迎加入Bibury系统公司市场营销部,打扰一下。 KATE MCKENNA: Hello, Kate Mckenna.

凯特.麦凯纳:你好, 凯特.麦凯纳。

EDWARD GREEN: What is Kate's job?

爱德华.格林:凯特的工作职责是什么?

JENNY ROSS: She is Head of Sales. She's good.

詹妮.罗斯:她是销售部的主管。她很能干。

EDWARD GREEN: Where does she fit into the company structure?

爱德华.格林:她在公司架构中的位置是怎样的?

JENNY ROSS: Here's the company structure. You see Don is Sales and Marketing Director and is on the Board. Kate reports to

Don. You are here and you report to Don.

詹妮.罗斯:公司架构是这样的。堂是销售和市场营销总监,是董事会的成员。凯特向堂报告工作。你的位置在这儿,你向堂报告工作。

JENNY ROSS: This is the boardroom. And here we have a range of products. Our toys.

詹妮.罗斯:这是会议室。这里是我们的一系列产品。玩具。

商务英语庆祝合作成功对话篇六:成功的商务英语对话

易说堂英语

成功的商务英语对话

You’ve just walked into the office of hot prospect for your first face-to-face sales call. You shake hands and you both sit down. What’s the smartest way to start out the conversation:

你怀着满腔热忱走进客户的办公室与他面对面地谈你们的第一笔生意。你们互相握手、坐下,这时候怎样开启你们的对话才是最聪明的做法呢?

ICEBREAKER #1: Compliment something in the prospect's office, such as the family photo, the motivational poster on the wall, the view out the window, etc.

破冰方式 #1:称赞一下对方办公室里的某样东西,比如家庭照片、墙上的励志海报以及窗外的景色。

ICEBREAKER #2: Make a reference to something in the news, like a big win by a local sports team or a major world event.

破冰方式 #2:对新闻发表一些看法,比如当地运动队的一场大胜或者世界上发生的大事。

ICEBREAKER #3: Make a remark that lets the prospect know that you have put some thought into the prospect and the prospect's firm.

破冰方式 #3:发表一些评论令对方知道你对他和他的公司有一点想法。 If you answered #3, you’re absolutely right.

假如你认为破冰方式 #3是最聪明的打破僵局的方式,那你就答对了。

Icebreaker #1 is a dumb move because almost everybody who comes into that office for the first time makes that exact same remark. So that icebreaker just makes you one of the crowd.

破冰方式 #1非常呆板,因为几乎所有走进那间办公室的人都会发表相同的评论。所以这样的开场白会显得你只是个路人甲。

Icebreaker #2 is similarly stupid because the news story is utterly irrelevant to the reason that you’re in the prospect’s office. You’re not the prospect’s friend. You’re there to do business. Trying to be “friendly” just makes you look smarmy.

破冰方式 #2也比较愚蠢,因为这些新闻故事和你为什么出现在客户办公室里完全没有联系。你不是他的朋友,你是来谈生意的。尝试显得“友好”只会显得你很谄媚。

More importantly, both those icebreakers signal, loud and clear, that you haven't bothered to do any research on the customer and are "winging it" (which is probably the case). By contrast, opening the conversation with a remark that’s relevant to the reason you’re in the prospect’s office tells the prospect that you’re not there to waste time or chit-chat.

更重要的是,这两种破冰方式都清楚地表明了你没有耐心去研究你的客户而只是在即兴发挥(说不定就是这样)。与此相反,以和你在他办公室的原因相关的话来开启对话,会令客户知道你不是在浪费他的时间或者在闲聊。

Once you’ve started the (business) conversation, you can continue with a question leads towards developing the opportunity or further qualifying the prospect.

一旦你开启了这次商务对话,你可以继续提出和发展这次机会以及更长远地绑定这位客户相关的问题。

Unlike the two traditional icebreakers, the business-oriented opening remark opens a natural segue to the sales process because you've already placed the conversation in a business context, while still showing a interest in the customer.

与前两种传统的破冰方式不同,商务指向型的那种开场白能自然地把对话引向销售过程,因为你已经把对话放入了一个商务语境中,与此同时也表达了对客户的兴趣。

Needless to say, making an intelligent remark means doing some research prior to the meeting. At the very least, you should have checked the Internet for an overview of the prospect's business and for any important biographical information about the prospect and prospect's career.

毫无疑问,要发表一番聪明的言论意味着在会见前要做不少研究工作。最起码你应该在网络上搜索一下客户公司的基本情况,以及他本人及其职业生涯的重要的个人信息。

英语相关学习网站的搜索:

英语口语水平评估:

英语口语培训机构:

英语入门学习网站:

电话口语:

英语口语学习网站:

英语学习资料:

商务英语庆祝合作成功对话篇七:商务英语口语对话

Nena:A Australia Export corporation(Australia) 朱丽娜

Lilia: B Chinese national Import corporation(China) 杨丽

This is a phone call from Lilia to Nena, regarding to one container from Qingdao Port to Sydney port.

DU```````````````````````````````DU ```````````````````````````````

Nena:A Australia Export corporation , Nena speaking. How may I help you?

Lilia: Yes Nena. This is Lilia calling from B Chinese national import corporation, Nice to hear your voice.

Nena: Nice to hear your voice too.

Lilia: I make this phone call regarding to order# 001252, our previous booking is Vessel: Hamburg Sud Shanghai , but we have received omit notice from Hamburg Sud company a moment ago, this vessel will omit Qingdao now due to the bad weather. All cargos will delay to next vessel, it means one week delay, can you accept this.

Nena: Oh, this is a bad news, for these products, we are on promoting the stock run out rapidly. We cannot accept any delay on this. Can we change a carrier to catch up the request date May-20?

Lilia: Well, the another carrier we can use is Maersk Line, after checking with the website of Maersk Line, there are two vessel available.

Nena:Could you please give me some info about them ?

Lilia:Sure. Option 1 : vessel name: Maersk New York: the estimate arrive date is May-18, but this a tran-shippment, the vessel will arrive Hong Kong first, then transfer all cargo to the second vessel, then sailing to Sydney port.

Nena : How about another choice, if the mother vessel cannot catch the second vessel, the cargo, I afraid this is another 7 days later. We cannot suffer any risk.

Lilia: the Option 2 is the vessel: Maersk Xiamen, this is directly service, and the estimate arrive Sydney date is May-22, 4 days later than Option 1.

Nena: I am prefer to Option 2, our stock still can bear 2 days later. Please make sure our products can catch this vessel. If not, we have to use air freight to protect our stock. That will be a really big charge.

Lilia: OK, noted, by the way, if you use Maersk Line, the sea freight will be 500 dollar high than we use Hamburg Sud.

Nena: Ok, we can accept it, anyhow, this will more cheaper than air-freight. How about the weather in Qingdao Port now, if the bad weather will affect our coming shipment?

Lilia: I afraid their will be a bad news, Every year, there will be dense fog in Qingdao port from May to July. After July the situation will back to normal, Under this situation, a lot of container will stuck in Qingdao

port during that period, most of the container will delay 1-2 weeks, even the Qingdao port will closed for some bad days, so I afraid there maybe a potential delay for your coming shipment.

Nena: There is a peak season coming in Australia, our stock run out rapidly, so we cannot accept any delay for the coming shipment. I hope that the goods can arrive as soon as possible.

Lilia:OK. I will try my best.What do you require?

Nena: Well, please check in your side. Through your factory and carrier, please check with your factory if they can advance the sailing date of our cargos, also, please check with the carrier, see if they have a shorter service from Qingdao to Sydney, in a word, do whatever we can do to improve this situation.

Lilia: OK, I will check with both our factory and the carrier, to see if both two side can do something to advance shipment. After checking, I will give you a call.

Nena: Thanks Lilia, very appreciate for your assistance. Bye------ Lilia: Bye------

商务英语庆祝合作成功对话篇八:商务英语口语考试对话

注:C是吴巧燕 F是李意

C: Hello, Mr Li. Good to see you again.

F: Me, too. What a change in here!

C: It’s true. Could I do you a favor?

F: I want to place a large order of your Nike shoes.

C: These are the Nike shoes that we carry. They are all authentic products from our joint venture manufacturer, and we have several series of them at the present time. We have running shoes, tennis shoes, basketball shoes and cross trainer's. The sizes available are from 8 to 13. They’re really nice shoes.

F: (after carefully looking at the samples for a while) Hmm, they’re nice shoes indeed, not much different from the shoes we sell at home. What’s your quotation of these shoes?

C: Could you tell me what's the minimum quantity of an order for your goods? Our price is different according to the size of the order.

F: Okay, let me be frank. Our primary concern is whether your price is competitive. If the price is good, we plan to import 10, 000 pairs first. We’re also thinking of establishing a long term relationship.

C: I see what you mean. Why don’t we do it this way then? For running shoes and tennis shoes, we quote you $32 a pair; for basketball shoes and cross training shoes, we ask for $46 a pair.

F: Could you reduce your price a little? You know it’s our third dealing with each other. How about giving me 5%discount.

C: We are not used to giving customers commissions. But considering that you have a large retailers’ market on hand, and for long term profit, we would make an exception to give you 1% commissions.

F: Let it be so. And then We would be much appreciated if you could allow us to make the payment by deterred payment.

C: I’m sorry to tell you that you only can make the payment by L/C.

F: What kind of L/C does your company stipulate?

C: From the exporter’s point of view, the terms of payment which can offer the best protection is irrevocable confirmed, sight L/C or transferable L/C.

F: Might I make the payment by L/C after sight?

C: All right, all right. I’ll let you make the payment by a 30 day L/C.

F: How will the shoes be packed?

C: We can pack them by every one pair in a paper carton, every 50 boxes in a wooden case and every 1000 cases in a container.

F: Are you sure about the safety of the products?

C: Well, the safety of packing is something we always pay a lot of attention to. So there is no need to worry about it .

F: Ok. When do you plan to deliver the shoes?

C: We’ll deliver them in 45 days in two groups, with the same quantity in each group. Besides, the first shipment will be in September by sea and the second shipment will be in November by air. What do you think?

F: Why?

C: The thing is we have received many inquiries and orders recently. So we have to be sure we have enough supply and we deliver them to the old place, New York ? F: Of course. And make sure that the second consignment be shipped on time. C: Do you want to have products risks coverage?

F: Sure. Please help me deal with it.

C: Ok. Now, we’ve finally come to a basic agreement on the quality, quantity, price, delivery, packing, shipment, insurance, payment that need to be worked out. Shall we check the contract to see if we’ve got them right?

F: Ok. (After a while) That’s no problem at all. And you ?

C: It’s ok. let’s sign the contract and I'd like to suggest a toast to our cooperation !

商务英语庆祝合作成功对话篇九:外贸商务英语口语对话

A: Excuse me. Are you Mr. Wang Jiayan from XYZ company? B: yes, I am.

A: my name is LIU CHUN. I am from ABC import and export B: nice to meet you, Mr. LIU. Thanks for coming to meet me.

A: welcome to Xiamen. How was your flight?

B: great service and nice food. Thanks. Where are we heading now?

A: oh, good. Let’s go to your hotel to check in first if that’s all right. If you don’t mind, we’d like to accommodate you at Xiamen Hotel. This way, please.

B: Terrific

A: can I take one of your bags.

B: thanks. I take them by myself.

A: Have a good rest today and let’s begin our trade tomorrow.

A: good morning, Mr Wang. How about your rest yesterday?

B: It is good. Thank you very much.

A: Ok, we are very happy you come to our company. We are one of the largest lamp manufacturers in Xiamen .There are many kinds of lamps in our company. What kind do you want to buy?

B: I’d like to buy some chargeable desk lamps for my company. Will you show me some samples?

A: yes, come this way. Look, these are out samples. And our products also have some other different designs and colors.

B: oh, thanks. It looks very cute, but I don’t have much idea about your products. Could you please introduce the selling points of your products? A: sure. The quality of our products is superior to that of other products. Our desk lamps only need one hour to charge, and it can be kept using for more than 10 hours. It has 3 different lights so that you can choose whatever you like adapting to your different needs. And this style has 3 different colors, and that one has four. Besides, the guarantee is valid for one year, if there is anything wrong with the lamp, we will repair it free. B: great! It sounds nice! How about the price?

A: for the green one, 20 dollars each set and for the yellow one, 25 dollars each set. How many sets do you want to buy?

B: I am sorry to tell you that the price you offer is too high, we can’t accept it. In this trade, we want to buy 5000 sets. You know, this is a big order. Don’t you think you price is too high toaccept?

A: I can’t understand. The price we offer is based on the present market price and the grant demand of the product.

B: But it’s impossible that you are increased by 10%.

A: Because the quality of our product is guaranteed and you’re buying the best style of our products.

B: In view of our long-standing business relationship. What about reducing the price by 5%.

A: I don’t think it is acceptable. Considering the raise in the cost of raw materials and labor, our price is reasonable.

B: All tight. Then, let’s meet each other halfway mutual efforts would carry us a step forward. How about 3%? That’s our rock-bottom price. A: OK, in order to close the deal, I accept.

B: Thank you for your kind. Now let’s have a talk about terms of payment?

A: Yeah, our usual payment terms is confirmed and irrevocable L/C.

B: I’m afraid we can’t accept L/C. Our order is so big that it will tie up our money and we are old customer that you know our credit status. How about D/P at sight?

A: As you know this is a big order and it cause big amount. We need the banker’s guarantee and we have other orders to regain fund. So it’s hard for us to accept D/P.

B: I know, but if you accept D/P at sight, you can draw on us just as if there were a letter of credit. In this way, it will help us a lot.

A: I know the difference between draft under D/P and L/C. Payment by L/C at sight is the only mode we accept.

B: But we didn’t expect the payment to be effected after actually receiving the shipment. Besides , we have not any banker’s guarantee. A: Well, I am afraid we can’t make further concession on terms of payment. You know, an irrevocable L/C is fundamental in the world trade.

B: We also have our reason to use D/P. But in view of the good relationship between our two parties, we accept L/C.

A: Thank you very much.

B:let’s continue to talk about how to pack the desk lamps. I think our products should be packed sufficiently.

A: Well, it is right. Our products should be competitive not just in price and quality, but in packing as well.

B: It is good idea. But how do you want to pack?

A: I think we must attach importance to two points when we pack the goods. One is safety, one is design.

B: Wow, it is very right. Talk more about.

A: We have always paid particular attention to the safety to packing. The desk lamps are packed 1 small cup to a box and 20 boxes to a carton. All these boxes should be lined with shockproof cardboard from inside and reinforce with straps from outside.

B: I appreciate that. How about the design of packing.

A: You know one important function of packing is to stimulate the buyer’s desire to buy. So we exquisitely designed the box and we believe that you will be satisfied with our tasteful design. This is our sample. Here you are.

B: Good! I like this design. I think the packing is feasible.

A: We are happy it can pleased you.

B: let’s discuss about the mode of transportation. To ensure faster delivery, you’d better forward the order by air.

A: No,I’m sorry to say that it is impossible. You know, your price is not enough for us to beer the costs. We think the best transportation is ship. B: You know, Christmas Day is coming and we must catch the selling season.

A:We understand that. These watches is really competitive in the market in Christmas day. But we can advance the shipment.

B: If you can ship the goods in this week, we agree it.

A:I’m sorry to tell you that we can’t meet your requirement. Because there will be no enough shipping space for this month. We just can do it if partial delivery is allowed.

B: How many lots do you want to ship? You must ensure we can catch the selling season.

A: According to the shipping space , shipping the good is to be made in three equal installments each every two weeks. We ensure that we can deliver all the goods before the Christmas day.

B: Ok, this can solve part of the problem temporarily. And you must ensure that the first lot should be shipped in this week.

A: It is no problem. We will keep you informed when every shipment effected.

B: All right. Thank you!

A: good morning, Mr. Wang. What can I do for you?

B: yes, we bought 5000 sets of chargeable desk lamp from you one month ago. But some of the goods were badly broken.

A: I am sorry to hear that. Can you explain it more specifically?

B: when we received the goods, we found that 2 cartons of lamps were waterlogged. After carefully inspected, we found the reason was improper packing.

A: we have inspected all of them prior to loading and it showed on problem at all.

B: we had the goods inspected by the Xiamen commodity inspection Bureau when the goods arrived. The certificate says that the damage was mainly caused in improper packing. Here you are the certificate. A: I’m sorry. It may be resulted from your improper handling.

B: It’s impossible, we follow the standard procedures. Please make compensation for my losses form the damage.

A: Don’t you think it is kind for us to send our technicians to repair those damaged lamps.

B: But it can’t make up our heavy losses. You know, we can’t provide enough goods to our customers.

A: How would you like to have it settled?

B: You should meet our claim according to the twice price of the damaged watches.

A: well, I need to tell my boss

B: OK. I can wait for your reply in 3 days. I hope you can make us satisfied.

A: Yeah. I think it will be good to deal with this issue.

商务英语庆祝合作成功对话篇十:商务英语对话:与老外打电话完整

商务英语对话:与老外打电话完整对话(一)

A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。

B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。

A: May I ask who is calling, please? 请问您是哪位?

B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.

A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。

C: Can you find out what he wants? 你可以问他有什么事吗?

A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.

好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。

B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.

我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。

C: I see. Put him on line two. 好的,请转到2号线。

A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.

好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。

A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗?

B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?

A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?

B: John Smith.

A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?

请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?

B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他

讨论一下我们上星期签订的合同

A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久,我让他有空给你打电话,好吗?

B: Yes, that would be easiest. 是的,那样最好了。

A: Could I have your name again, please? 请再一次告诉我你的姓名,好吗?

B: Yes. It’s John Smith.好的,我叫John Smith。

商务英语对话:与老外打电话完整对话(二)

A: And the number? 电话号码呢?

B: 021-64358796

A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.

好的,Smith先生,早上晚些时候,你会收到Bush先生的电话。

B: Thank you for your help. Good-bye. 谢谢你的帮助,再见。

A: You are welcome. Good-bye. 别客气,再见。

A: Madison Industries. This is Cathy Winer speaking. Can I help you? Madison工业,我是Cathy Winer, 我能帮您吗?

B: Good afternoon. Could you connect this call with Mr. Black, please? 下午好,麻烦你接到Black先生,好吗?

A: May I know who’s calling? 请问您是哪位?

B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company. 这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。

A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

对不起,Fox小姐。Black先生正在开会,请告诉我你的电话号码,我会让他给你打电话的,好吗?

B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.

我想Baker先生想现在和Black先生说话,他有紧急事情与Black先生商量,不能拖延。 A: OK. Then, would you please hold the line? (one minute later) 好的,请你别挂机。(一分钟后)

Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox小姐,电话接通了,Black先生可以和你通话了,请吧。

B: Thank you for your kind assistance, Ms. Winer 非常感谢你的善意帮助,Winer小姐。 A: You are welcome. 别客气。

A: Good morning. NTT Co… 早上好,NTT公司。

B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please? 你好,可以和

出口部负责人Ira Black先生通话吗?

A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling? 对不起,Black先生刚出去。可以问一下您是哪位吗?

B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?

我是Ace咨询公司的John Carter. 请你告诉我什么时候能找到他。

A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message? 我真的一点都不知道Black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗?

B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.

我觉得还是留下一个口信比较好。不过这件事很要紧,请一定将留言传达给他。

A: I see. I’m sure to pass your messages to Mr. Black. 明白了,我一定把您的留言传达给Black先生。

B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later. 那就好,你可以告诉他,由于意外变化,在进一步通知之前,请勿给NNC公司发货。事关重大,稍后我会做出解释。

A: Okay, let me repeat your message to see if I’ve got it all. 行。我重复一遍留言,看看是否记全了。

作为职场中的一员,我们免不了要外出办公。为了使自己的工作更有效率,我们就需要提前和对方确定好相关事宜,这时,电话就发挥了相当重要的作用。通过电话还可以用它来解决当面不好说的许多问题呢!本期,我们就来学习一下如何用电话预约和解决问题。 商务英语对话:与老外打电话完整对话(三)

OFFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you? 办公室文员: 早上好。这里是奥德赛企划公司。我能为您提供什么帮助吗?

NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please? 尼克: 你好,我是国际通讯公司的尼克·戴尔文。可以帮我转接海伦·特纳吗?

OFFICE ASSISTANT: Just a moment, please. 办公室文员: 请稍等。

OFFICE ASSISTANT: I have Nick Delwin on the line for you. 办公室文员: 有个叫尼克·戴尔文的人打来电话要找你。

HELEN: Thank you... Hi, Nick. Nice to hear from you. How’s the English weather? 海伦: 谢谢……你好,尼克。很高兴接到你的电话。英国那边的天气怎么样?

NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年这个时候来讲,还是相当不错的。纽约那边的天气呢?

HELEN: Not good, I’m afraid. 海伦: 恐怕不怎么样。

NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕,因为我正打算下礼拜过去一趟。

HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?

海伦: 真的吗?嗯,我希望你来的时候能顺便过来看看我们,可以吗?

NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on

Tuesday of next week. I was hoping we could arrange to ③meet up either before or after. 尼克: 这正是我打电话想要告诉你的事情。下礼拜二,我要在波士顿会见一个客户。我希望,在那之前或之后我们能找个时间见一下。

HELEN: Great. That would give us a chance to show you the convention centre, and we could also ④drop in at Caesar’s Restaurant where Gregg has arranged your reception. 海伦: 太好了。那样我们就有机会带领你参观一下会议中心了,而且我们还可以顺便去凯萨饭店,葛雷格已经在那里为你安排好了接待活动。

NICK: That’s what I was thinking. 尼克: 我也是这么想的。

HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海伦: 嗯,你说你要在礼拜二的时候到波士顿?那是8号吧?

NICK: That’s right. Now, I could ⑤stop over in New York either on the way in - that would be the Monday...Would that be possible? 尼克: 没错。那样的话,我也可以在去之前先去纽约一趟——可能是礼拜一的时候——那没问题吧?

HELEN: Ah, I’m afraid I won’t be in the office on Monday, and I think Gregg has meetings all day.

海伦: 啊,恐怕礼拜一的时候我不在办公室,而且我想葛雷格全天都在开会。

NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.

尼克: 嗯嗯,好吧,那另一个可能就是在我从波士顿回来的时候再安排见一下了。 HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?

NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.可能是礼拜二下午,也可能是礼拜三上午,但我想赶在礼拜三晚上搭乘航班返回伦敦。

HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the

convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized. 好。嗯,如果你能在礼拜三上午飞过来的话,那对我们来说最好不过了。葛雷格或者我可以去机场接你,之后,我们可以带你去参观会议中心和凯萨饭店。如果有时间的话,你可以再去一下我们的办公室,我们可以迅速处理一些还没有解决的细节问题。

NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.

尼克: 听起来不错。只要我能赶回机场搭上我的夜班飞机就行。

HELEN: No problem. Look, why don’t you fax me your information once you’ve

confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?

海伦: 没问题。嗯,一旦你确定了你的航班日期,发个传真告诉我具体情况如何?那样我们就可以给你回复当天的日程安排——那天是9号礼拜三,对吧?

NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week. 尼克: 没错。好,嗯,我会的,我期待着下礼拜和你们见面。

HELEN: Same here. See you next week. 海伦: 我也是。下礼拜见。

商务英语对话:与老外打电话完整对话(四)

电话之秘书用语

到国外出差之前,一般而言都以传真和外国的当事者取得晤面的约定,很少用电话联络。但是在国内,或是自己在国外需要紧急晤面的时候,利用电话则较为方便。在本篇中所要介绍的是要求晤面的人:

(1)正确介绍自己的姓名,与正确获知对方姓名。

(2)要询问希望与谁晤面,并且把意思正确地传达给对方。

(3)要传达或询问约定的时间与场所。

如果能正确地沟通并掌握上述三点原则,那么你的商务英文电话就可以说是及格了。

(1)经由秘书安排约定

I’d like to make an appoingtment with Mr.Hammer. (我想要和Hammer先生约个见面时间)

原则上约定见面商谈时,应事先用传真或信函同志对方较为妥当。如果在事先未能以书面告知时,最好说清楚见面时想说的内容,如 to diascuss the contract [洽谈合同事宜]。

(2)经由秘书安排约定

Could I see Mr.Hammer sometime this week? (我们能不能在这个星期跟Hammer先生见个面?

sometime this week 是[这个星期随便什么时候]之意。最好配合自己的日程表说清楚有空闲的时间,如 Either on Wednesday or Thursday.(星期三或星期四都可以)。

(3)经由秘书安排约定

Would it be possible to see Mr.Hammer tomorrow? (明天能不能跟 Hammer先生见个面?) 左句含有 Does Mr.Hammer have time to meet with me tomorrow? (Hammer先生明天有时间跟我见面吗?),或 If he does have time,may I meet him tomorrow? (如果他有空,我明天能跟他见面吗?)之意。

(4)经由秘书安排约定

What time is convenient for him? (他什么时候有空呢?) 也可以说 What time is he available?(他什么时候有空?),但用 convenient 会给人比较客气的感觉。如果无法照


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