delayed baggage report

导读：　delayed baggage report篇一：baggage-report-2013-final ...

delayed baggage report篇一：baggage-report-2013-final

2013THE Baggage reportAIR TRANSPORT INDUSTRY INSIGHTSIn association with 

PREFACESITA’s ninth annual Baggage Report shows a continued improvement in the baggage mishandling rates of the industry. The headline figure has now dropped to 8.83 mishandled bags per 1,000 passengers, down from 8.99 in 2011 and represents a drop of 44.5% in the number of mishandled bags in the last six years. Remarkably, given the nearly three billion passengers using the air transport system last year, it means that for every hundred passengers traveling fewer than one bag was reported as mishandled. For the industry it translates into an annual cost saving of US$2.1 billion for 2012. We are now seeing the rewards of a concerted collaborative effort to improve the baggage handling operations of the industry and in so doing reducing a major cause of passenger dissatisfaction. Delayed baggage, which was responsible for 82.9% of mishandling, fell 2.4% in 2012 to 5.67 per thousand passengers. The major cause of delayed bags is the transfer between flights which historically has proved to be a critical pinch point in the process. The good news is that we are moving in the right direction with mishandled transfer baggage falling to 48% of delayed baggage from 53% in 2011. For the first time we have taken a look at baggage performance across the world’s top 100 airports by region. Asia, in particular, stands out as performing very well with 1.93 mishandled bags per 1,000 passengers. Looking at the long term trend of airline baggage performance, the improvement is significant across regions, with a mishandling bag rate reduced by 43% in Asia, 56% in North America and 43% in Europe over the last six years. Looking forward, there will be no let up in the pressure on baggage handling operations. Passenger numbers continue to grow, even in these times of reduced economic activity. There will also be no let up in industry efforts to reduce the mishandling rates. At SITA we are investing in new baggage solutions to ensure the industry has the best tools, based on the latest technologies, to do the job. One such product, BagSmart, provides a predictive warning of missed bags which initial trials indicate could reduce mishandling of transfer bags by up to 60%, as well as help prevent baggage-related flight delays.There is already a strong momentum to reduce mishandling further. As an industry, we are collaboratively addressing the issues and developing the solutions. IATA’s InBag program has set a target to reduce the global baggage mishandling rate to 4.5 mishandled bags per thousand passengers. It is a figure that is nearly half of where we are today, so there is still much work to do. While it is challenging, SITA is working with its industry partners, including IATA and the ACI, to make it happen.Francesco Violante Chief Executive Officer, SITA2012 Baggage facts-at-a glance2.95 billion 8.83enplaned passengers(up from 2.82bn in 2011)mishandled 26.04 bags Million(DOWN from 46.9M in 2007)mishandled bags per 1,000 passengers(down from 8.99 in 2011)2THE BAGGAGE REPORT | © SITA 2013

CONTENTSHighlights 4 2011 versus 2012 The six year trend Key statistics Taking control of transfer bags 4 4 5 6 7 7 8 10 10 10 11 11 12 12 13 14 14 15 16 16Regional overviews The airport perspective The airline perspective Improving the passenger experience Passenger demand Air transport industry investment Customer-facing innovations Home bag tag printing to speed up bag drop Airport-airline collaboration behind the scenes Scaling for expansion The right bag at the right time Shaping the future InBag: reducing mishandling, improving efficiency and enabling innovation Baggage continues to be a top priority for airport operators The impact of self-service on baggage handling systems Enabling smarter transfer bag decision making Appendix 17THE BAGGAGE REPORT | © SITA 20133

Highlights2011 versus 2012In 2012 the total number of mishandled bags increased slightly to 26.04 million. However this 2.84% increase is against the backdrop of a 4.5% rise in passenger numbers to 2.95 billion. The rate of mishandled bags per thousand passengers continues to diminish, down by 1.78% in 2011, with the cost per passenger showing a 1.61% improvement over the previous year. Looking at the 2012 detail, delayed bags make up 82.9% of the total mishandled bags, slightly down from 2011. Damaged or pilfered bags account for 12.9% of mishandled bags and 4.2% were declared stolen or lost. Transfer bag performance improved in 2012 and while it is too soon to suggest an industry step change, initiatives are underway to take control of the issue. Short term bags Short termtrends trendsfor formishandled mishandled bags2011 YoY Trends 2012The Six Year Trend• Total scheduled passengers carried up 18.9% • Total bags mishandled down 44.5% • Total mishandled bags per thousand passengers down 53.2% • Total cost to the industry down 44.5%Long for mishandled bags Longterm termtrends trends for mishandled bags2007 Trends 20122011-2012– 9% + 14%TOTAL PASSENGERS (BILLIONS)+ 4.5% 2.81 2.95TOTAL PASSENGERS (BILLIONS)+ 18.9% 2.48 – 44.5% 46.9 – 53.2% 26.04 2.95TRTOTAL BAGS MISHANDLED (MILLIONS)+ 2.84% 25.8 – 1.78% 26.04TOTAL BAGS MISHANDLED (MILLIONS)FA+ 30%LOMISHANDLED BAGS PER 1,000 PASSENGERS8.998.83MISHANDLED BAGS PER 1,000 PASSENGERS18.888.83Investment plan4BAG TAG PRINTING THE BAGGAGE REPORT | © SITA 20131000

Key statisticsThe air transport industry ended 2012 on a note of guarded optimism. Despite the high fuel prices and gloomy economic situation for much of the year, there was a 4.5% year-onyear increase in passenger numbers. In addition airline load factors were at near record levels of 79.1%.1 Reflecting the increase in total number of mishandled bags, the overall cost to the industry has increased US$70 million over 2011. However a note of cautious optimism can be applied to baggage handling performance in 2012. When you look at the number of mishandled bags per thousand passengers, this decreased 1.78% to 8.83 in 2012. Investigating the detail of these mishandled bags, there is a similarly positive improvement in the rate of delayed bags, which reduced 2.4% to 5.67 mishandled reports per thousand passengers. Equally the overall cost of mishandled bags per customer continues to erode, down 1.61% from 2011 to US$0.88. (See Appendix 1 for delayed bags the complete baggage statistics)Investigating the reasons for delayed luggage, failure to load and loading errors have increased slightly to 17% (15% in 2011) and 7% (5% in 2011) respectively. However this is counterbalanced by an improvement in the transfer bag rate. Handling of transfer bags remains the pinch point in the baggage handling process. Not only does increasing air traffic place greater stress on bag operations, delays and unexpected changes to schedules can quickly have a negative impact on transfer bags. Despite the year’s rise in passenger traffic, transfer bags accounted for 48% of all delayed bags, down from 53% in 2011. In real terms, 12.5 million transfer bags were mishandled in 2012, a reduction of 1.17 million on the number of transfer bags mishandled in 2011 (13.67 million bags). This shows a very positive signal that the problem of transfer bags is being addressed.s forThereason reasons delayed bags The forfor delayed bags2011-2012 change in reasons for delayed bags 2011-2012 change in reason for delayed bags– 9% + 14% + 30%The reasons for dTRANSFER MISHANDLING48%17%FAILURE TO LOADLOADING ERROR4%13%7% 4%7%48%Transfer mishandling Failure to load Loading error Arrival mishandling Airport/Customs/Weather/ Space-weight restriction Ticketing error/Bag switch/ Security/OtherInvestment plan for self service by the industryTHE BAGGAGE REPORT | © SITA 2013BAG TAG PRINTING4%ndustryTransfer misFailure to loaTagging error5Loading erroArrival misha79% 80%Airport/CustoTicketing err

delayed baggage report篇二：2013届上海市高三英语一模——阅读

2013届（2012学年）上海市高三英语一模——阅读

（长宁）

(A)

When I was in college, a man named Henry worked as a custodian (看门人) in our student union building. White-haired, with a Pennsylvania Dutch accent, Henry could usually be seen in a baseball cap, a T-shirt and a pair of jeans.

He was the custodian, and he was the most respected and most well-known person in the building. Everyone loved Henry, and it was because of all the implicit ways he expressed his love for everyone around him. Henry didn‘t have to say, ―I love you.‖ He lived his love.

Henry was always excited when he met someone new, and he wanted to know everything about them. He felt it was important to do things for people he valued. And Henry seemed to value everyone he met. He brought in articles or cartoons for certain people, went out of his way to introduce people to each other, kept dozens of names and birthdays in his wallet so he could send cards, and helped students keep in touch with graduates who had written to him. He even assisted students who didn‘t have enough money to buy their books.

Henry taught me --- and many others he supported --- how to live life to the fullest. Not by skydiving or exploring some foreign countries, but by appreciating where you are in life and valuing those around you.

The funny thing is that despite all he did and taught us, Henry truly believed that he was the lucky one --- that he was the one who was gaining so much by getting to know us. But all of us who remember Henry know that we were the ones who were truly blessed.

We will never forget the man who taught us that best way to say ―I love you‖ often has little to do with the words.

65. What does the word ―implicit‖ in Paragraph 2 most probably mean?

A. Unstated. B. Appropriate. C. Indelicate. D. Charming.

66. According to the passage, working as a custodian in a college, Henry ______.

A. made international travels to live a full life

B. was a role model of how to be a caring person

C. was busy organizing former students‘ reunions

D. gathered plenty information about the needy students

67. Henry was always excited to meet new people because ______.

A. it would make people think highly of him

B. he was the most popular person in the college

C. it was part of his responsibility as a custodian

D. he treasured everything around him in his life

68. Which of the following word cannot be used to describe Henry?

A. Gracious. B. Adventurous. C. Supportive. D. Sympathetic.

(B)

69. Where does the receipt most probably come from?

A. Suitcase Tracing Website. B. Delivery Center of United Airlines.

C. Baggage Resolution Center. D. Information Center of the Airport.

70. From the receipt we can learn that John Jackson ______.

A. must have filed his Delayed Baggage Report already

B. couldn‘t deal with his delayed baggage on line until July 17, 2012

C. should call 802-247-9999 for the information about his delayed baggage

D. may not know anything about his delayed baggage during the first five days

71. Which of the following information is not provided in the receipt?

A. The description of the customer‘s checked suitcases.

B. The regular routine of the delayed baggage tracing.

C. The contact phone number of Albany N.Y. Airport.

D. The customer‘s delayed baggage file reference number.

(C)

The candidate longing for election to the highest office in the United States must be native-born American citizen who is at least 35 years old and who has lived in the United States for at least 14 years. The election course is complicated, and the road to the Oval Office is long.

Potential candidates must present papers stating their intention to seek their party‘s recommendation; delegates then choose from among those running some months later at the national conferences. Before that, however, each state holds a primary election that determines how the state‘s voters want the party‘s delegates to vote. Methods of choosing the delegates vary from state to state. At the conferences, there are speeches and often heated discussions. It may take several rounds of voting before delegates can agree on a candidate. On the final day of the meeting, the presidential candidate announces his or her choice for vice president.

Election Day, by law, is the Tuesday that follows the first Monday in November. On this day, registered voters may cast their votes for president, vice president, and candidates for other federal (联邦), state, and local offices. The popular vote, however, does not determine who will be president. The president is chosen by a vote of the Electoral College, a group of 538 citizens from the 50 states and the District of Columbia who are chosen to cast votes for the president and vice president.

The rules for choosing electors, as with the delegates, vary. Each state also decides whether its electoral votes must reflect the popular vote. The number of electors in each state is determined by the number of representatives

and senators (议员) that a state sends to Congress and, therefore, may change every 10 years, depending on the results of the United States census (人口普查). The winner must get at least 270 of the electoral votes when the Electoral College meets in December of the election year. The election results are not official, however, until the following January, when Congress meets in a joint conference to count the electoral votes.

At the end of the road to the Oval Office is the swearing-in ceremony, at which the new or reelected president takes the oath (誓言) of office on January 20.

72. Which of the following is not a requirement for candidates for the presidency of the USA?

A. Minimum age of thirty-five years old.

B. Previous experience in an elective office.

C. Native of the United States of America.

D. Bottom residency of fourteen years in the States.

73. Which of the following statements is true according to the passage?

A. Election results are not authorized until the first month of the coming year.

B. Ways to select the delegates of each state are very much the same in the USA.

C. The successful presidential candidate wins a maximum number of electoral votes.

D. A party‘s potential candidate is chosen months before its national conference is held.

74. We can conclude from the passage that ______.

A. the candidate who wins the popular vote will be the winner of the election

B. the electors don‘t have the right to vote against their registered voters‘ will

C. the presidents of the United States are theoretically picked by the citizens directly

D. the change of a state‘s population barely has effect on the presidential election

75. Which of the following might be the best title of the passage?

A. The Various Ways of Presidential Election in the USA

B. The Qualifications for Being the President of the USA

C. The Rules for Choosing Presidential Candidates in the USA

D. The Process of the Election for the President of the USA

65~68 ABDB 69~71 CAC 72~75 BACD

（闸北）

(A)

Mike frowned (皱眉）at his calendar and then picked up his guitar. His band had been together for five months. Everyone said they were fantastic but they still had not been blessed with a paying job.

The three guys had become acquainted in band class, and organizing a group had been Mike's idea. Mike played the guitar and acted as leader. john was on drums and James was on the saxophone. The three got together just for fun and named their group Playday. But when some fans praised their talent, they decided to turn fun into profit.

To make themselves known, Playday volunteered to entertain at parties. They played for free at school get-togethers. Mike loved the applause! He felt like a superstar.

They practiced hard and discussed young musicians who “The Jackson Five were kids," John said. ―Michael shot to fame like a rocket!" He exclaimed. ―We can do it!" Mike encouraged the group.

After months of keeping Spirits high, Mike was tired. They haven't seen even a cent. Let alone making a killing. Everyone was in low spirits. They decided to break up after one final volunteer job. The next day, they were to perform for patients at the Children's Hospital where Mike's mother worked as a nurse.

The next day the three young guys set up in the hospital lobby, and the nurses brought in the audience. As Playday began its number, Mike could feel their lack of spirit.

Then Mike spotted one patient sitting limply in her wheelchair. Her expression was vacant, but when music filled the room, this rag doll came to life. She sat up straight, and the light that shone in her eyes lighted up something in Mike. He felt the thrill he'd been missing. As Mike's playing caught fire, James and John gained energy. Soon Playday was rocking as never before.

After the performance, the three guys spent time with the patients. Mike spoke to the girl who had encouraged him to play so well.

―Wouldn't it feel great to be rich and famous?" she asked, eyes still bright. ―Will you be a rock star?"

―Probably not," Mike answered. ―But I'll never give up my music. IT felt like the big time playing for you!" 65. The undeRLiNed phrase “had vaulted into prominence” most likely means .

A. had grown into adults

C. had played The Jackson Five B. had made a promise D. had bEcome successful

66. The members of Playboy were tired and depressed because they _____ .

A. had no offer of a paying performance

C. called an end to the band

A. his guitar caught fire

C. a patient was much cheered up B. competed cruelly with other bands D. performed at the Children's Hospital B. a girl took him as a rock star D. a toy doll suddenly became alive 67. While performing at the Children's Hospital, Mike became inspired because ______ .

68. Which of the following statements is TRUE according to the passage?

A. MiKe, John and James got to know each other as they were relatives.

B. They planned to make money when they had a big fan base.

C. Their wonderful performance at Children's Hospital cured the girl of her disease.

D. Mike found out the enjoyment of volunteer performance after playing at the hospital.

(B)

Read this tourist booklet for Clarke Qiuay:

Souvenirs from the Past

Every weekend, there's a popular flea (跳蚤)market. Hunt for treasures of a different kind. Among a collection of goodies, you'll fiNd jewelries, antiQUES ANd carpets that are centuries old, which deFiNES Their significance. All THe specialty shops here deal in ancient items, including remains of the past.

Dine by the River

The high-tech centers which tower over the historic riverside buildings bring a modern taste to Clarke QuAY. When it comes to food, you are spoilt for a variety of choice. Sample local favorites in the cool comfort of the food court or enjoy them in the open at a snack stand. You may also experience special spirits at any of the watering holes.

Nightlife Entertainment

Clarke Quay boasts a bustling nightlife. Magic and music fill the air. Trolleys on wheels burst along streets selling sweets of unique shapes and colors. Fortune tellers cast their spell and told forbidden stories. The atmosphere is boiling.

The riverside village plays host to a good number of holes, all of which feature nightly live entertainment. Sit back with a drink there and watch the local colour while your favourite music washes over you. Or you may hit the dance floor and flash your moves.

A Ride into the Past and the Future

You may choose to arrive by means of a vessel from the past. The unique river taxi was previously a boat that transported goods from ship to land. These days, it dominates the river, transporting tourists and locals to their various destinations.

*

* How to get here: From City Hall MRT Station: Take Bus Service 32/135 along North Bridge Rd. From Orchard MRT Station: Take Bus Service 54 along Scotts Rd.

A. carpets produced in another country B. animals raised in the market

D. candies of different shapes and colors 69. The gifts visitors can buy from the flea market are mainly ____ . C. second-hand objects of historlcal value

70. In the booklet the underlined watering holes” are closet in meaning to .

A. mental hospitals

C. CD shops B. night clubs D. entertainment shows

71. According to the booklet, which of the following statements is NOT TRUE?

A. Different kinds of food are offered in Clarke Quay.

B. Fortune telling is a forbidden business in Clarke Quay.

C. River taxis ship people instead of goods today.

D. The bus service 54 can bring visitors to Clarke Quay from Orchard MRT Station.

(C)

Announcing recent he would send proposals on reducing gun violence in America, President Obama mentioned a number of sensible gun-control measures. But he also paid homage to the Washington conventional wisdom about the many and varied causes of shooting cases. He said earlier that gun violence was a complex problem that will require a complex solution and gun control, therefore, was far from the only answer.

Then are the data shielding the politicians' vague language?

America is a gun heaven. Around 11,000 deaths were caused by guns last year. In contrast, Britain has about 50 gun killings a year. Many people believe that America is simply a more violent, individualistic society. But the only field in which the U.S. rate is surprisingly higher seems to be the gun killings. For all the other crimes — theft, robbery, attack — the United States is within the range of other advanced countries.

Is America's popular Culture the cause? This is highly unlikely, as largely the same culture exists in other rich countries. Youth in Britain, for example, are exposed to almost the same cultural influences as in the United States. The Japanese are at the cutting edge of the world of video games, most of which touch on violence. Yet the rates of gun shooting in these two countries are a tiny function of America's. At the same time, Britain and Japan both have perhaps the tightest regulations of gun. As for America, the country has far more permissive gun laws. With 5 percent of the world's population, the United States has 50 percent of the guns.

There are always evil or weak-minded people, who might be influenced by popular culture. But how can government identify the darkest thoughts in people's minds before they have taken any action? Certainly those who urge all-round democracy would not allow government to monitor thoughts, forbid free expression, and ban the sale of information and entertainment in exchange for bodily safety. Then why not do something much simpler and that has been successful: limit access to guns? America is in desperate need of a real ban, not another toothless ban, full of exceptions, which the gun lovers would use to claim that such bans don't reduce violence. 72. In the first paragraph President Obama_____ .

A. regarded loose gun control as the single reason for gun violence

B. thought many reasons accounted for the gun violence in America

C. believed America's gun laws had nothing to do with gun violence

D. thought gun violence was far from the only problem America faced

73. Cultural influence is not the main reason for gun violence because_____ .

delayed baggage report篇三：空乘英语Unit 13

undamaged upon arrival. The tourist doesn’t expect his briefcase to be Delayed; the businessman doesn’t expect his briefcase to be mislaid. Therefore, the passenger service agent should take good care of the

passenger’s baggage and help passengers with any baggage problems they may have.

重点句型与语法：

When do you think you lost it?

A light brown one

Could you please give us your name, home address, and a description of your handbag?

Our ground staff will contact you as soon as they find it. And we’to you on the next flight.

Please give us your name, your address and a description of your handbag.

First, we need to fill out a delayed baggage report and a customs clearance This will allow us to clear your baggage through customs on your behalf when bag does arrive.

You also need to complete an irregularity report. Make sure

delayed baggage report篇四：专题限时检测(二十三) 阅读理解之广告类

专题限时检测(二十三) 阅读理解之广告类

(共3篇，限时23分钟)

A

(2014·莆田高三质检

)

What are you expected to do about your donation?

Before your donation：

1．Be sure to drink plenty of fluids on the day of your donation.

2．Wear clothing with sleeves that can easily be rolled up above the elbow.

3．If possible, include iron-rich foods such as seafood, beans and tofu in your diet, especially in the weeks before your donation.

During your donation：

1．Our staff and volunteers will sign you in and go over basic donation information.

2．We will check your temperature, pulse, blood pressure and hemoglobin level present in a sample of blood.

3．We will cleanse an area on your arm and insert a needle for the blood draw. This feels like a quick pinch and is over in seconds. The actual donation takes about 8-10 minutes, during which you will be seated comfortably. Certain donation types, such as platelets (血小板), or red cells can take up to 2 hours. When approximately a pint of blood has been collected, the donation is completed and a member of the staff will place a bandage on your arm.

After your donation：

1．After donating, you should have a snack and something to drink in the refreshments area. You can leave the site after 10-15 minutes and continue with your normal daily activities.

2．You should continue to drink water throughout the day of your donation.

3．Avoid heavy lifting or exercise.

What are benefits of donating?

1．Scientific studies have found that heart attacks and other cardiac problems are less common in men who have donated blood compared to men who have not.

2．It's something you can spare — most people have blood to spare ... yet, there is still not enough to go around.

3. You will help ensure blood is on the shelf when needed — most people don't think they'll ever need blood, but many do.

Give blood and you'll make a big difference in the lives of others!

1．How many patients in the USA need blood every day?

A．About 1,500.

C．About 45,000. B．About 13,700. D．About one million.

2．One donation can save as many as________.

A．two lives

C．five lives B．three lives D．eight lives

3．We can infer that blood donation________.

A．will help you produce more platelets in the blood

B．will allow you to use more blood when in need

C．will make the blood donors healthier physically

D．will have a serious effect on your normal daily activities

4．What is the purpose of writing the passage?

A．To introduce some basic knowledge of blood donation.

B．To list some precautions about blood donation.

C．To state that most people are not eligible to give blood.

D．To call on more people to give blood.

B

(2014·商洛高三二模)

DELAYED BAGGAGE REPORT

PRINTED AT ALBANYN.Y.AIRPORT ON JULY 10.2012 11：15 A．M.

Dear Valued Customer，

We regret that your baggage was not available to claim after your recent flight. Everything possible will be done to locate your property and return it to you promptly.

For information regarding your delayed baggage, contact the United Airlines Baggage Resolution Center at its 24 hour, seven days a week number：

1-800-335-BAGS (2247) (US-Toll Free)

281-821-3536 (Local Houston Number)

Or visit site: http: //united. com/for/bagtracing

As soon as you file your Delayed Baggage Report, United Airlines will begin to trace for your baggage system. Our Baggage Resolution staff will make every effort to call you once a day to keep you updated on our progress. Please refer to the File Reference Number on this receipt when corresponding or calling so that we can quickly access your records.

Keep this receipt with your claim check and E-Ticket receipt until your baggage is returned to you.

In most circumstances, United Airlines will deliver your baggage when it is located. Delivery times vary depending on location.

If your baggage has not been returned to you within the initial five-day tracing period, please download a claim form at http：//united. com/web/en-US/content/travel/baggage/delayed, aspx and return it to us with the required documentation included.

DELAYED BAGGAGE REPORT

FILE REFERENCE: ALBUA25876

5．Where does the report most probably come from?

A．Suitcase Tracing Website.

B．Delivery Center of United Airlines.

C．Baggage Resolution Center.

D．Information Center of the Airport.

6．We can know from the receipt that delivery time of the delayed baggage depends on________.

A．the baggage weight

C．location B．weather D．the flight number 7．What can we learn about John Jackson from the report?

A．He must have filed his Delayed Baggage Report already.

B．He couldn't deal with his delayed baggage online until July 17, 2012.

C．He should call 802-247-9999 for the information about his delayed bag gage.

D．He may not know anything about his delayed baggage during the first five days.

8．The main purpose of the passage is________.

A．to tell passengers the news that their baggage was delayed

B．to provide information about the location of the delayed baggage

C．to inform the passengers of the time when the delayed baggage can be delivered

D．to instruct how to get back the delayed baggage

C

(2014·合肥高三一模)

Washington Sightseeing Guide

White House — No trip to Washington would be complete without a visit to 1600 Pennsylvania Aye. Public tours have been offered since Thomas Jefferson was president, but you can't just drop in. Visits to the White House are in high demand, and you must make your request through your member of Congress (国会) up to six months, and no fewer than 21 days, before your visit. Be sure to check the White House tour-info Web site to make sure about the personal identification you'll need. And on the day of your visit, call 2024567041 to confirm the tour schedule.

U．S. Capitol (国会大厦)—The U．S. Capitol is one of the city's most popular tourist destinations. Your visit begins at the visitor center; plan to arrive about 45 minutes before your tour to get through security (the building is open Monday-Saturday from 8：30 a．m. to 4：30 p．m. ). While waiting, look around the center's exhibition space, which features such historic treasures as the table used by Abraham Lincoln and the House gavel (小木槌) used during the roll call vote to declare war on Germany and Italy in 1941. In fact, even if you don't have tour tickets, the visitor center is worth a stop if you're in the area.

President Lincoln's Cottage — You shouldn't miss this stop, the hilltop home where President Abraham Lincoln and his family lived during part of the Civil War.

Lincoln's Cottage is simply furnished but features lighting effects and actors' recordings that reveal Lincoln's thoughts on slavery and the war. “In the library you can actually see the ghost lines of where the library shelves would have been，” says cottage director Erin Carlson Mast. “We haven't recreated the bookshelves because that was such an amazing moment of discovery for us that we wanted to preserve that so people can have that moment of discovery themselves.”

Library of Congress — The Library of Congress is housed in three buildings: the Thomas Jefferson Building, James Madison Memorial Building and the John Adams Building. Although trying to see all of it in one day is possible, it's probably best to do a little thinking ahead and figure out which areas you'd really like to explore(i. e, when your feet start to hurt, you won't feel so bad about not catching everything). The most popular visitor destination is the Thomas Jefferson Building, but there are things worth seeing — murals (壁画), sculptures, performances — elsewhere in the complex.

9．Which is TRUE about the White House?

A．It is a new tourist attraction.

B．It is open only to members of Congress.

C．A reservation for a visit is required.

D．You should call 2024567041 during your visit.

10．It can be learned that you________to see the things on show in the visitor center of the U. S. Capitol.

A．have to wait

C．needn't get a ticket

11．The Library of Congress________.

A．is made up of two buildings

B．is made up of three buildings

C．is in the Thomas Jefferson Building B．arrive early D．have to get a ticket

D．is in the James Madison Memorial Building

12．The paragraph about the Library of Congress implies that________.

A．there is so much to see there

B．there are so many visitors there

C．you needn't spend so much time there

D．you should drive there instead of walking

答 案 语篇解读：本文为应用文，是一则号召人们踊跃献血的公益广告。

1．选B 细节理解题。根据第三个图标内的内容可知，每年美国约有5 000 000病人需要用血，因此每天需要5 000 000÷12÷30≈13 888。故B项正确。

2．选B 细节理解题。根据文中的“When approximately a pint of blood has been collected, the donation is completed”可知，一次献血量约为1品脱。再根据第一个图标内的内容可知1品脱血可挽救三条生命。故B项正确。

3．选C 推理判断题。根据文中的“Scientific studies ...who have not.”可以判断出，献血对献血者的身体是有好处的。

4．选D 写作目的题。根据文中的“Give blood and you'll make a big difference in the lives of others！”这句可以判断本文写作的目的是号召人们献血。

语篇解读：本文是一篇说明文，主要介绍了顾客如何从航空公司拿回自己的延误包裹的相关事宜。

5．选C 推理判断题。通过对文章的整体理解可知，本文主要讲的是如何处理机场延误包裹的问题，根据文章第二段中的“For information ...at its 24 hour”可推知，本文可能是Baggage Resolution Center发布的信息。故选C项。

6．选C 细节理解题。根据文章倒数第二段最后一句“Delivery times vary depending on location.”可知，寄送时间因地点不同而有所不同。故选C项。

7．选A 推理判断题。根据文章最后的一个单据可以推知，John Jackson已经提交了包裹延误的申请单据，因此才被在文中作为范例。故选A项。

8．选D 写作意图题。通过对文章的整体理解可知，本文主要介绍了顾客如何通过航空

delayed baggage report篇五：专题限时检测(二十二) 阅读理解之广告类

专题限时检测(二十二) 阅读理解之广告类

(共3篇，限时23分钟)

A

(2014·莆田高三质检

)

What are you expected to do about your donation?

Before your donation：

1．Be sure to drink plenty of fluids on the day of your donation.

2．Wear clothing with sleeves that can easily be rolled up above the elbow.

3．If possible, include iron-rich foods such as seafood, beans and tofu in your diet, especially in the weeks before your donation.

During your donation：

1．Our staff and volunteers will sign you in and go over basic donation information.

2．We will check your temperature, pulse, blood pressure and hemoglobin level present in a sample of blood.

3．We will cleanse an area on your arm and insert a needle for the blood draw. This feels like a quick pinch and is over in seconds. The actual donation takes about 8-10 minutes, during which you will be seated comfortably. Certain donation types, such as platelets (血小板), or red cells can take up to 2 hours. When approximately a pint of blood has been collected, the donation is completed and a member of the staff will place a bandage on your arm.

After your donation：

1．After donating, you should have a snack and something to drink in the refreshments area. You can leave the site after 10-15 minutes and continue with your normal daily activities.

2．You should continue to drink water throughout the day of your donation.

3．Avoid heavy lifting or exercise.

What are benefits of donating?

1．Scientific studies have found that heart attacks and other cardiac problems are less common in men who have donated blood compared to men who have not.

2．It's something you can spare — most people have blood to spare ... yet, there is still not enough to go around.

3. You will help ensure blood is on the shelf when needed — most people don't think they'll ever need blood, but many do.

Give blood and you'll make a big difference in the lives of others!

1．How many patients in the USA need blood every day?

A．About 1,500.

C．About 45,000. B．About 13,700. D．About one million.

2．One donation can save as many as________.

A．two lives

C．five lives B．three lives D．eight lives

3．We can infer that blood donation________.

A．will help you produce more platelets in the blood

B．will allow you to use more blood when in need

C．will make the blood donors healthier physically

D．will have a serious effect on your normal daily activities

4．What is the purpose of writing the passage?

A．To introduce some basic knowledge of blood donation.

B．To list some precautions about blood donation.

C．To state that most people are not eligible to give blood.

D．To call on more people to give blood.

B

(2014·重庆育才中学高三二模)

DELAYED BAGGAGE REPORT

PRINTED AT ALBANYN.Y.AIRPORT ON JULY 10.2012 11：15 A．M.

Dear Valued Customer，

We regret that your baggage was not available to claim after your recent flight. Everything possible will be done to locate your property and return it to you promptly.

For information regarding your delayed baggage, contact the United Airlines Baggage Resolution Center at its 24 hour, seven days a week number：

1-800-335-BAGS (2247) (US-Toll Free)

281-821-3536 (Local Houston Number)

Or visit site: http: //united. com/for/bagtracing

As soon as you file your Delayed Baggage Report, United Airlines will begin to trace for your baggage system. Our Baggage Resolution staff will make every effort to call you once a day to keep you updated on our progress. Please refer to the File Reference Number on this receipt when corresponding or calling so that we can quickly access your records.

Keep this receipt with your claim check and E-Ticket receipt until your baggage is returned to you.

In most circumstances, United Airlines will deliver your baggage when it is located. Delivery

times vary depending on location.

If your baggage has not been returned to you within the initial five-day tracing period, please download a claim form at http：//united. com/web/en-US/content/travel/baggage/delayed, aspx and return it to us with the required documentation included.

DELAYED BAGGAGE REPORT

FILE REFERENCE: ALBUA25876

5．Where does the report most probably come from?

A．Suitcase Tracing Website.

B．Delivery Center of United Airlines.

C．Baggage Resolution Center.

D．Information Center of the Airport.

6．We can know from the receipt that delivery time of the delayed baggage depends on________.

A．the baggage weight

C．location B．weather D．the flight number 7．What can we learn about John Jackson from the report?

A．He must have filed his Delayed Baggage Report already.

B．He couldn't deal with his delayed baggage online until July 17, 2012.

C．He should call 802-247-9999 for the information about his delayed bag gage.

D．He may not know anything about his delayed baggage during the first five days.

8．The main purpose of the passage is________.

A．to tell passengers the news that their baggage was delayed

B．to provide information about the location of the delayed baggage

C．to inform the passengers of the time when the delayed baggage can be delivered

D．to instruct how to get back the delayed baggage

C

(2014·重庆巴南区高三一模)

Washington Sightseeing Guide

White House — No trip to Washington would be complete without a visit to 1600 Pennsylvania Aye. Public tours have been offered since Thomas Jefferson was president, but you can't just drop in. Visits to the White House are in high demand, and you must make your request through your member of Congress (国会) up to six months, and no fewer than 21 days, before your visit. Be sure to check the White House tour-info Web site to make sure about the personal identification you'll need. And on the day of your visit, call 2024567041 to confirm the tour schedule.

U．S. Capitol (国会大厦) — The U．S. Capitol is one of the city's most popular tourist destinations. Your visit begins at the visitor center; plan to arrive about 45 minutes before your tour to get through security (the building is open Monday-Saturday from 8：30 a．m. to 4：30 p．m. ). While waiting, look around the center's exhibition space, which features such historic treasures as the table used by Abraham Lincoln and the House gavel (小木槌) used during the roll call vote to declare war on Germany and Italy in 1941. In fact, even if you don't have tour tickets, the visitor center is worth a stop if you're in the area.

President Lincoln's Cottage — You shouldn't miss this stop, the hilltop home where President Abraham Lincoln and his family lived during part of the Civil War.

Lincoln's Cottage is simply furnished but features lighting effects and actors' recordings that reveal Lincoln's thoughts on slavery and the war. “In the library you can actually see the ghost lines of where the library shelves would have been，” says cottage director Erin Carlson Mast. “We haven't recreated the bookshelves because that was such an amazing moment of discovery for us that we wanted to preserve that so people can have that moment of discovery themselves.”

Library of Congress — The Library of Congress is housed in three buildings: the Thomas Jefferson Building, James Madison Memorial Building and the John Adams Building. Although trying to see all of it in one day is possible, it's probably best to do a little thinking ahead and figure out which areas you'd really like to explore(i. e, when your feet start to hurt, you won't feel so bad about not catching everything). The most popular visitor destination is the Thomas Jefferson Building, but there are things worth seeing — murals (壁画), sculptures, performances — elsewhere in the complex.

9．Which is TRUE about the White House?

A．It is a new tourist attraction.

B．It is open only to members of Congress.

C．A reservation for a visit is required.

D．You should call 2024567041 during your visit.

10．It can be learned that you________to see the things on show in the visitor center of the U. S. Capitol.

A．have to wait

C．needn't get a ticket

11．The Library of Congress________.

A．is made up of two buildings

B．is made up of three buildings

C．is in the Thomas Jefferson Building B．arrive early D．have to get a ticket

D．is in the James Madison Memorial Building

12．The paragraph about the Library of Congress implies that________.

A．there is so much to see there

B．there are so many visitors there

C．you needn't spend so much time there

D．you should drive there instead of walking

答 案

语篇解读：本文为应用文，是一则号召人们踊跃献血的公益广告。

1．选B 细节理解题。根据第三个图标内的内容可知，每年美国约有5 000 000病人需要用血，因此每天需要5 000 000÷12÷30≈13 888。故B项正确。

2．选B 细节理解题。根据文中的“When approximately a pint of blood has been collected, the donation is completed”可知，一次献血量约为1品脱。再根据第一个图标内的内容可知1品脱血可挽救三条生命。故B项正确。

3．选C 推理判断题。根据文中的“Scientific studies ...who have not.”可以判断出，献血对献血者的身体是有好处的。

4．选D 写作目的题。根据文中的“Give blood and you'll make a big difference in the lives of others！”这句可以判断本文写作的目的是号召人们献血。

语篇解读：本文是一篇说明文，主要介绍了顾客如何从航空公司拿回自己的延误包裹的相关事宜。

5．选C 推理判断题。通过对文章的整体理解可知，本文主要讲的是如何处理机场延误包裹的问题，根据文章第二段中的“For information ...at its 24 hour”可推知，本文可能是Baggage Resolution Center发布的信息。故选C项。

6．选C 细节理解题。根据文章倒数第二段最后一句“Delivery times vary depending on location.”可知，寄送时间因地点不同而有所不同。故选C项。

7．选A 推理判断题。根据文章最后的一个单据可以推知，John Jackson已经提交了包裹延误的申请单据，因此才被在文中作为范例。故选A项。

8．选D 写作意图题。通过对文章的整体理解可知，本文主要介绍了顾客如何通过航

delayed baggage report篇六：2015届高三下学期三调考试英语试题

2015届高三下学期三调考试英语试题

本试卷分第I卷（选择题）和第Ⅱ卷（非选择题）。共150分，考试时间120分钟。

注意事项：

1．答第I卷前，考生务必将自己的姓名、考号填写在答题卡上。

2．选出每小题答案后，用铅笔把答题卡上对应题目的答案标号涂黑。如需改动，用橡皮擦干净后，再选涂其他答案标号。不能答在本试卷上，否则无效。

第1卷（选择题 共100分）

第一部分听力（共两节，满分30分）

做题时，先将答案标在试卷上，录音内容结束后，你将有两分钟的时间将试卷上的答案转涂到答题卡上。

第一节 （共5小题；每小题1.5分，满分7.5分）

听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。

例：How much is the shirt?

A.￡19. 15. B.￡9.15. C.￡9.18.

答案是B。

1. What will the speakers do next Friday?

A. Water the garden. B. Go shopping. C. Have a plc你c.

2. Which is NOT part of their overseas markets yet?

A. Europe. B. South Africa. C. Australia.

3. How much will the man pay in total

A.400 dollars. B.480 dollars. C.640 dollars.

4. Why won't the man go traveling?

A. He doesn't like traveling by air. B .He toured Europe last year.

C. He doesn't have enough money.

5. What does the woman think of the meeting?

A. She is unsatisfied with it. B. It went very well.

C. The man should talk more about his opinion.

第二节（共15小题；每小题1.5分，满分22.5分）

听下面5段对话或独白。每段对话或独白后有几个小题，从每题所给的A.B.C三个选项中选出最佳选项，并标在试卷的相应位置。听每段对话或独自前，你将有时间阅读各个小题，每小题5秒钟；听完后，各小题将给出5秒钟的作答时间。每段对话或独白读两遍。

请听第6段材料，回答第6至7题。

6. Why didn't the man call the woman?

A. He had no change. B. He wasn't in the service area.

C. He was just a few minutes late.

7. What will the speakers do next?

A. Wait for their friends. B. Go to join their friends.

C. Have the car repaired.

请听第7段材料，回答第8至10题。

8. What did the speakers do last year?

A. They asked Gail for help. B .They organized a party.

C. They planted some turnips.

9. What does the man think of Gail?

A. She is optimistic. B. She is friendly. C .She is unhelpful.

10. When did the woman talk to Gail?

A. Last month B .Last week. C. Yesterday.

请听第8段材料，回答第11至13题。

11. Where did the woman watch the movie last night?

A. At the cinema. B. At home. C. At the man's house.

12. How did the man find out about the film?

A. From the newspaper. B .From TV.

C．From the woman.

13, Which aspects of the movie did the woman especially like?

A. The actors and music. B. The plot and the acting.

C. The plot and the setting,

14. What are the speakers talking about?

A. Stories. B. Pictures. C. Friends.

15. Why does the woman think it stressful to go to the dentist?

A. It hurts. B. It is embarrassing. C. You can do nothing about it.

16. What does the man think is the most stressful?

A. Moving to a new place. B. Taking an exam.

C. Being late.

17. What does the woman think of having an interview?

A. Enjoyable. B. Stressful. C. Challenging.

请听第10段材料,回答第 18至 20题。

18. What is checked in the first test?

A. Your eyesight. B. Your driving skills.

C. Your knowledge of traffic regulations.

19. What does the instruction permit allow you to do?

A. Practice driving with an experienced driver.

B. Drive under normal highway condition.

C. Have the car checked by the license office.

20. What should you take with you when taking the road test?

A. Your identification card. B. Your instruction permit,

C. Your car.

第二部分 阅读理解（共两节，每小题2分，满分40分）

第一节（共15小题；每小题2分，满分30分）

阅读下列短文，从每题所给的四个选项(A.B.C和D)中，选出最佳选项，并在答题卡上将该项涂黑。

A

I remember my' mother as a strong woman. She came to America when she was 12-old enough to remember her language, she achieved scores and grades high enough to be admitted to Duke University. With a degree in computer science, she finally became the manager of a company in New York. My mother could give fluent speeches, say "wolves" correctly.

It was my mother who always stressed the importance of language. From the time l was born,1 was read to. 1 would fall asleep to the sounds of my parents' voices, whether it was my dad's softly accented, or my

mother's clear English. The flow of language was unbroken, and whether in Chinese or English , the stream of communication flowed through our house.

One October morning in sixth grade, after my mother had left to catch the train to the city ,I left the house for the bus stop. 1 was surprised when I saw our car, the door hanging open. As I drew closer ,I saw my mother lying on the ground.

In the hospital, it was hard to believe that the lady who lay before me was my mom. My mother could not remember my name. As the leaves changed colors, it became clear that the stroke had created a wall between my mother's mind and mouth: her mind was not any less clear, but the words she spoke were not what she meant.

The battle my mother faced taught me the importance of language. Without it, identity does not exist; relationships cannot be formed; stories cannot be told; directions cannot be given, and knowing any-

thing about anyone is impossible. Without language, communication cannot take place. Without language, one cannot express the beauty of a sunset or the kindness of a stranger. The world would pass us by in silence.

21. From the second paragraph, we can know____.

A. the author was taught to read since she was born

B. the author's father spoke English poorly

C. the author couldn't fall asleep without being read to

D. the author's parents taught her language by talking a lot

22. According to the last two paragraphs, the author's mom was unable to

A. think clearly

B. express herself well

C. speak

D. open her mouth

23. This passage is mainly about ______.

A. a strong mother

B. the importance of language

C. a family disaster

D. the significance of teaching language

B

DELAYED BAGGAGE REPORT

UNITED PRINTED AT ALBANY N.Y. AIRPORT ON

JULY 10 2014 11:15 A. M.

Dear Valued Customers,

We regret that your baggage was not available to claim after your recent flight. Everything possible will be done to locate your property and return it to you promptly. For information regarding your delayed baggage, contact the United Airlines Baggage Resolution Center at its 24 hours seven days a week.

Number:

1 - 800 - 335 - BAGS (2247) ( US - Toll Free)

281 - 821 - 3536 (Local Houston Number)

Or visit site, united, corn/for/bagtracing

As soon as you file your Delayed Baggage Report, United Airlines will begin to trace for your baggage system. Our Baggage Resolution staff will make every effort to call you once a day to keep you updated on our progress. Please refer to the File Reference Number on this receipt when corresponding or calling so that we can quickly access your records.

Keep this receipt with your claim check and E - Ticket receipt until your baggage is returned to you.

In most circumstances, United Airlines will deliver your baggage when it is located. Delivery times vary

depending on location.

If your baggage has not been returned to you with the initial five - day tracing period, please down load a claim form at united, corn/web/en - US/content/travel/baggage/delayed. Return it to us with the required documentation included.

DELAYED BAGGAGE REPORT

FILE REFERENCE:ALBUA25876

24. Where does the report most probably come from?

A. Suitcase Tracing Website.

B. Delivery Center of United Airlines.

C. Baggage Resolution Center.

D. Information Center of the Airport.

25. To make the customer informed of the process, the staff at the Baggage Resolution will

A. file the customers Delayed Baggage Report

B. contact the customer on the telephone once a day

C. update the process information online every day

D, access the customer' s records quickly

26. What can we learn about John Jackson from the report?

A. He must have filed his Delayed Baggage Report already.

B. He couldn't deal with his delayed baggage on line until July 17, 2014.

C. He should call 802 - 247 - 9999 for the information about his delayed baggage.

D. He may not know anything about his delayed baggage during the first five days.

27. The main purpose of the passage is _______.

A. to tell passengers the news that their baggage was delayed

B. to provide information about the location of the delayed baggage

C. to inform the passengers of the time when the delayed baggage can be delivered

D. to instruct how to get back the delayed baggage

C

Two of the hardest things to accomplish in this world are to acquire wealth by honest effort and, having gained it, to learn how to use it properly. Recently I walked into the locker room of a rather well known golf club after finishing a round. It was in the late afternoon and most of the members had left for their homes. But a half - dozen or so men past middle age were still seated at tables talking aimlessly and drinking more than was good for them. These same men can be found there day after day, and, strangely enough, each one of these men had been a man of affairs and wealth, successful in business and respected in the community If material prosperity were the chief necessity for happiness, then each one should have been happy. Yet, it seemed to me,

something very important was missing, else-there would not have been the constant effort to escape the realities of 'life through scotch and soda. They knew, each one of them, that their productivity had ceased(停止). When a fruit tree ceases to bear its fruit, it is dying. And it is even so with man.

What is the answer to a long and happy existence in this world of ours? I think I found it long ago in a passage from the book of Genesis which caught my eye while I was looking through my Bible. The words were To me, that has been a challenge from my earliest recollections ( memories). In fact, the battle of life, of existence, is a challenge to everyone. The immortal words of St. Paul, too, have been and always will be a great inspiration to me. At the end of the road I want to be able to feel that I have fought a good fight, I have finished the course, I have kept the faith.

28. Which of the following is indicated in the first paragraph?

A. Wealth results from honest effort.

B. The men seated at tables in the locker room are lost in the significance of life.

C. For some people, no way can be found to escape the realities of life other than scotch and soda.

D. The men acquire wealth by planting fruit trees.

.,

29. The underlined sentence "In the sweat of the face shall you eat the bread " means "_

A. Bread tastes delicious when sweat pours off your face

B. No pains, no gains

C. Failure is the mother of success

D. Bread comes from the sweat on your face

30. We learn from the passage that the author_______ .

A. was a wealthy person in the community

B. held a positive attitude towards an active life

C. was fond of associating with celebrities (名人)

D. kept a secret of the reason why he was so impressed

31. What is implied in the passage by the writer?

A. To use wealth properly, eat, drink and be merry.

B. Where there is a will, there is a way.

C. As life is but like a dream, a man is like a fruit tree.

D. If you cease to struggle, you cease to live.

D

We know the famous ones-the Thomas Edisons and the Alexander Graham Bells -but what about the less famous inventors? What about the people who invented the traffic light and the windshield wiper (雨刮器) ? Shouldn' t we know who they are?

Joan Mclean thinks so. In fact, Mclean, a professor of physics at Mountain University in Range, feels so strongly about this matter that she' s developed a course on the topic. In addition to learning "who" invented "what" , however, Mclean also likes her students to learn the answers to the "why" and "how" questions. According to Mclean, "When students learn the answers to these questions, they are better prepared to recognize opportunities for inventing and more motivated to give inventing a try. "

Her students agree. One young man with a patent for an unbreakable umbrella is walking proof of McLean's statement. "If I had not heard the story of the windshield wiper' s invention," said Tommy Lee, a senior physics major. "I never would have dreamed of tuming my bad experience during a rain storm into something so constructive. " Lee is currently negotiating to sell his patent to an umbrella producer.

So, just what is the story behind the windshield wiper? Well, Mary Anderson came up with the idea in

delayed baggage report篇七：2013届高三英语一轮综合能力训练卷

高三英语最后一卷

第一节 单项填空（共15小题；每小题1分，满分15分）

从每小题所给的四个选项（A、B、C和D）中，选出可以填入空白处的最佳选项。

21. It is known to all that gunpowder is _______ Chinese invention, as is the compass, _______ instrument that you use for finding directions.

A. a; the B. 不填; an C. a; an D. 不填; the

22、The Spring Festival Gala（春晚）of 2013 _______theme was Happy Chinese New Year attracted a large audience

A、whose B、which C、that D、what

23、To a small and faraway town like this, a car accident is always considered ________ interest, so people soon gathered around.

A. as B. by C. of D. in

24、_________ want to devote their whole life to their career should go ____there are various career opportunities.

A. Whoever; where B. Those who; where C. Whoever; in which D. Those who; in which

25、—I just want to know , Please tell me , how much do you make an hour?

—If you _________ know, I make ＄ 20 an hour

A、will B、shall C、must D、need

26、—To get a slim figure, Fanny has tried many ways, but in vain.

—So now she is reduced _______ anything for supper.

A. not to eat B. not to eating C. to not eating D. to not eat

27、Many teenagers may dream of becoming a powerful pirate,_____for buried treasure in a car-off land

A、being hunted B、to be hunted C、hunted D、hunting

28、______speaking, I would say that about five thousand alumni will attend the 100th anniversary of our school.

A. Roughly B. Generally C. Honestly D. Constantly

29、—That was a_________question, How did you get it right?

—I just tried my luck

A、tight B、tough C、rough D、direct

30. It is reported that the Voice of China Season II ______to air on Zhejiang TV this coming summer vacation

A. schedules B. is scheduled C. had scheduled D, had been scheduled

31、—Congratulations on your success in completing the experiment.

—This is really the result we expected to see ______ after so much hard work.

A. achieved B. achieve C. achieving D. to achieve

32、“The Voice of China” _________to be an unexpected success, ranking first in “Top 10 Chinese entertainment events in 2012”

A、picked ort B、gave our C、turned out D、made out

33、I‘d like to _________ myself with a cup of tea before going to work

A、recover B、rebuild C、replace D、refresh

34、The medical school plans to provide more training for nurses in large hospitals and make nursing services _______ to households and communities.

A. accessible B. adaptable C. preferable D. flexible

35. I can‘t land a job because I do not have any work experience. But how can I gain experience if nobody wants to hire me? Isn‘t it _______?

A. a catch-22 B. a feet of clay

C. a piece of cake D. the salt of the earth

第二节 完形填空（共20小题；每小题1分，满分20分）

阅读下面短文，掌握其大意，然后从36~55各题所给的四个选项（A、B、C和D）中，选出最佳选项。

The New Year was a week old and my tree still stood in the corner of our room with its collection of memories in colorful lights. I‘d long enough. I looked at my beautiful Christmas tree and . It was time.

I got up, went to the garage and dragged all the boxes into the room. The garland (花环) was the first to down. The tree looked naked already. An hour later, my bed was covered with Christmas . Each pile contained an ornament (装饰品) along with its matching sets

purchased many ago.

I carefully placed ornaments in their packaging, pausing every few minutes to a favorite. ―Hey, little Santa!‖ I the Santa from my childhood. ―Thanks for being my friend for almost fifty years.‖ He was a little ragged but still gives me a flood of wonderful memories. ― next year, my dear friend.‖

There was a collection of handmade ones. My children made in their first years of school. Made by tiny hands, they are far from in design, but every year they handed them to me when I came home from work. ―Look what we made, Daddy!‖ ―Oh! So beautiful. Let‘s find special spots on the for them.‖ Every year since, they are .

A few hours after I started, the boxes were back in the garage, the room was cleaned and I sat at an empty corner. It took me two days of work to assemble and decorate my tree, but only a few hours to take it .

Like the tree, marriage and friendships take a long time to assemble and decorate with memories, but can be quickly. All it takes is an unkind word or a(n) act.

Every year I have to my tree, but not my marriage or friendships. They get to glow in the corner of my life for as long as I live. When I held the Santa, a flood of wonderful memories returned. The same happens when I hold my or see the smile of a friend.

So, take great care of your friendships and your marriage and them in that special spot in the corner of your heart and admire their glow.

36. A. waited B. delayed C. observed D. prepared

37. A. continued B. hesitated C. sighed D. regretted

38. A. come B. flow C. float D. roll

39. A. memories B. presents C. greetings D. cards 40. A. weeks B. days C. months D. years

41. A. informative B. protective C. persuasive D. imaginative

42. A. remove B. design C. admire D. analyze

43. A. held B. shook C. raised D. caught

44. A. Before B. After C. Since D. Until

45. A. simple B. fashionable C. perfect D. practical

46. A. shelf B. tree C. ground D. wall

47. A. purchased B. designed C. displayed D. copied

48. A. marked B. emptied C. wrapped D. filled

49. A. staring B. glancing C. yelling D. laughing

50. A. away B. apart C. down D. out

51. A. strengthened B. spread C. destroyed D. transformed

52. A. thoughtless B. hopeless C. unforgettable D. unimportant

53. A. give away B. put away C. give up D. put up

54. A. child B. mother C. sister D. wife

55. A. stand B. hide C. cover D. bury 第三部分 阅读理解（共15小题；每小题2分，满分30分）

阅读下列短文，从每题所给的四个选项（A、B、C和D）中，选出最佳选项。

A

They are most likely to be healthy, wealthy and wise, according to the old saying.

But those who are early to bed and early to rise do not always have the upper hand, researchers say. They have revealed that night owls are generally brighter and wealthier than those able to get up early in the morning.

① Experts from the University of Madrid carried out tests on around 1,000 teenagers and found that those who preferred to stay up late demonstrated the kind of intelligence associated with honored jobs and higher incomes. The researchers examined the habits and body clocks of the youngsters to determine whether they liked to stay up late and sleep in later in the morning, or preferred to go to bed early and were at their peak in the morning. School performance and inductive (归纳的) intelligence, or problem solving, were measured and academic grades in the major subjects were also taken into account. The results showed that evening types scored higher than morning types on inductive reasoning, which has been shown to be a good estimate of general intelligence and a strong indicator of academic performance. They also had a greater capacity to think conceptually as well as analytically. Such abilities have been linked to innovative thinking, more admired occupations and better incomes.

Famous night owls include President Obama, Charles Darwin, Winston Churchill, Keith Richards and Elvis Presley. George W Bush, who is regularly in bed by 10pm, Thomas Edison, Napoleon, Condoleezza Rice, who wakes at 4.30am, and Ernest Hemingway are among those known as larks (早起的人). Jim Horne, professor of psychophysiology at Loughborough University, said: ‗Evening types tend to be the more active and creative types, the poets, artists and inventors, while the morning types are the deducers (善于推断者), as often seen with civil servants and accountants.‘ A previous study of US Air Force recruits found evening types were much better at thinking laterally (横向) to solve problems than larks.

56. The sentence ‗Larks or ‗morning people‘, however, often acquired better exam results,

possibly because lessons are held at the wrong time of day for night owls.‘ can be put in

A. ① B. ② C. ③ D. ④

57. The following features belong to night owls except that _______.

A. Night owls are much healthier, wealthier and wiser

B. Night owls have a strong ability to reason logically

C. Night owls are expert in analyzing and innovative thinking

D. Night owls stay up late and sleep in later in the morning

58. What‘s the author‘s attitude towards night owls?

A. Skeptical. B. Negative. C. Subjective. D. Objective.

59. According to the passage, which of the following is true?

A. The early bird will catch the worm.

B. Morning types have a tendency to do some creative jobs.

C. Night owls usually do poorer in the examinations than larks.

D. President Obama and George W Bush are models of night owls.

B

A. Suitcase Tracing Website. B. Delivery Center of United Airlines.

C. Baggage Resolution Center. D. Information Center of the Airport.

61. From the receipt we can learn that John Jackson ______.

A. must have filed his Delayed Baggage Report already

B. couldn‘t deal with his delayed baggage on line until July 17, 2012

C. should call 802-247-9999 for the information about his delayed baggage

D. may not know anything about his delayed baggage during the first five days

62. Which of the following information is not provided in the receipt?

A. The description of the customer‘s checked suitcases.

B. The regular routine of the delayed baggage tracing.

C. The contact phone number of Albany N.Y. Airport.

D. The customer‘s delayed baggage file reference number.

C

For millions of Facebook users, choosing which photo to use for an online profile is an important decision. According to a study by researchers at the UT Dallas Center, the photos we select may reflect individual preferences, but they also appear to reflect more deeply rooted, unconscious cultural differences. Previous research has shown that culture can affect not only language and custom, but also how we experience the world and process information. Western cultures, for example, condition people to think of themselves as highly independent entities(实体), whereas East Asian cultures stress collectivism and interdependence.

Dr. Denise Park, co-director of the Center at UT Dallas, and former graduate student Dr. Chih-Mao Huang of the University of Illinois, were curious about whether these patterns of cultural influence extend to cyberspace. In a paper published in the International Journal of Psychology, they examined the profile photographs of more than 500 active Facebook users from the United States and East Asia. Overall, they found that profile photos of Americans are more likely to focus on the individual‘s face, while the profiles of East Asians tend to less emphasize the face and include more background features. Americans also show greater smile intensity compared to East Asian Facebook users.

The findings show marked cultural differences in the focus of attention among East Asian and American Facebook users. Moreover, they echo previous research on cultural influences on visual perception(感知), attention, and reasoning in the offline world.

―We believe these findings relate to a cultural bias to be more individualistic and independent in the US and more communal and interdependent in Asia,‖ said Park.

The research also found that cultural influences over our self-presentation online can shift over time and from place to place. In one of the study samples, Americans studying in Japan and Japanese studying in the United States both showed a tendency to adjust their profile photos to the general preferences of their host country.

―Facebook constitutes an extended social context in which personal profiles mirror various individual characteristics, private thoughts, and social behaviors,‖ noted Huang. ―As such, the study presents a new approach to investigate cognition and behaviors across cultures by using Facebook as a data collection platform.‖

63. The underlined word ―condition‖ in the first paragraph probably means _____.

A. advise B. instruct C. shape D. forbid

64. We can know from the passage that Mongolians probably emphasize _____.

A. cultural influences B. social behaviors

C. independent existence D. collective power

65. It can be inferred that a Korean studying in the US is likely to _____.

A. use a picture of his face on Facebook

B. adjust to American preferences quickly

C. change his profile photos from time to time

D. put up a photo of his apartment on Facebook

66. According to Dr. Huang, Facebook can help to _____.

A. make up a more extended social context

B. study the diversity of worldwide cultures

C. promote communication between east and west

D. combine different cultures from different aspects

D

Since the beginning of the year, smog has covered parts of North China. In January, Beijing saw only five days without smog. The rising PM 2.5 readings terrified many people, and some health experts said that whenever the smog gets serious, hospitals receive more patients suffering acute respiratory（呼吸系统）and heart diseases.

Later, news of polluted underground water in some provinces scared people who wondered whether the water they drink is safe.

So the need to emphasize environmental protection while developing the economy is heard everywhere.

Smog especially is a common concern. Like a popular online post said, air may be the only thing that is equal for everyone, despite your income or vocation. People with higher incomes are able to drink only bottled spring water and eat only organic food by paying higher prices, but they breathe the same air as everyone else.

At a meeting on Monday, many Representatives have expressed their concerns about the air quality, too. One talked about his experience in Beijing. ―After taking a taxi from the capital airport to my hotel, which took about an hour, I washed my nose and found the inside of my nose was black. We should ask ourselves this question: Why do we want to develop? It's for living a better life. Dirty air is definitely not a better life," he said.

China needs to develop its economy and invest(投资) in high-tech. Every Chinese wants a strong country. But without blue sky, clean water and safe food, the achievements in the economy will become meaningless. Space technologies are not to be developed for building a base on Mars so that one day all human beings can migrate to the red planet because they have destroyed Earth.

What the public wants is a strong and beautiful China. President Hu Jintao spoke at the 18th Party Congress last November saying that great efforts must be made to promote ecological progress and build a beautiful China. The words have shown the central government's resolution to address the environment issue.

71．The effect of smog doesn‘t includeA．the rising of PM 2.5 readings B．more people suffering diseases

C．the increase of people‘s income D．patients increased in hospital

72．Why smog has become a common concern?

A．Because people have to pay higher prices.

B．Because nobody can avoid it.

C．Because we have to develop industry.

D．Because a popular online-post discussed it.

73．.

A．we have to sacrifice air as the price B．the dirty air is not what we want

C．ecological progress can be ignored D．the smog is the only byproduct

74．The underlined word ―they‖ in paragraph 6 refers toA．human beings B．other plants

C．space technologies D．industrial development

75．A．high-tech can completely solve the problem of pollution

B．space technologies should be developed in a large scale

C．we can move to the Mars after the earth has been destroyed

D．we must protect the environment while developing economy 第II卷 （两部分 共35分）

第四部分 任务型阅读（共10小题；每小题1分，满分10分)

请认真阅读下面短文，并根据所读内容在文章后表格中的空格里填入最恰当的单词。 注意：每空只填1个单词。

Could you believe that the ideal person is never the best at anything? Our heads are so full of ambitions about wealth and power that we spin our wheels until we burn ourselves out and are left hopeless and exhausted.

delayed baggage report篇八：高三英语检测

新庄中学高三学情检测英语（2013.3.1）

第一部分 听力 (共两节,满分20分)

第一节(共5小题)

听下面5段对话。每段对话后有一个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。听完每段对话后，你都有10秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。

1. What might prevent the woman buying the table?

A. Its quality. B. Its price. C. Its design.

2. Who planted the trees?

A. The woman. B. Henry. C. Someone else.

3. What happened to the woman?

A. She got fired today. B. She got promoted last week. C. She was fooled by the man.

4. What did the man do?

A. He gave the woman the wrong information.

B. He put the sugar in the black container.

C. He added salt to his coffee.

5. How long is a day on Mars?

A. Less than 24 hours. B. 24 hours and 37 minutes. C. 37 hours.

第二节

听下面5段对话或独白。每段对话或独白后有几个小题，从题中所给的A、B、C三个选项中选出最佳选项，并标在试卷的相应位置。听每段对话或独白前，你将有时间阅读各个小题，每小题5秒钟；听完后，各个小题将给出5秒钟的作答时间。每段对话或独白读两遍。 听第6段材料，回答第6至8题。

6. What do we know about the woman’s document?

A. It’s about 30000 words long. B. It’s written in English. C. It’s a textbook.

7. Which language is the most difficult according to the man?

A. Arabic. B. Spanish. C. English.

8. What does the woman decide to do?

A. Translate the document herself.

B. Hire the man to do the translation.

C. Look for another translator.

听第7段材料，回答第9、10题。

9. Why does the woman call the man?

A. To place an ad in the newspaper.

B. To ask about something for sale.

C. To find out about a TV program.

10. When will the speakers meet this afternoon?

A. At 2:00. B. At 3:00. C. At 4:00.

听第8段材料，回答第11至13题。

11. Why was the man disappointed?

A. China lost the match.

B. China did not play well.

C. The other team made too many mistakes.

12. What did the woman enjoy most about the match?

A. The passion of the sport. B. The skill of the players. C. The close score of the game.

13. What did the man say about China’s women’s team in the next Olympics?

A. China will surely win a gold medal.

B. China will definitely lose to good teams.

C. China should hope for a bronze medal.

听第9段材料，回答第14至17题。

14. Where does the conversation take place?

A. In the woman’s. B. In the hospital. C. In an office.

15. What was the purpose of the meeting?

A. To find out why the woman’s recent work was poor.

B. To ask about the woman’s family.

C. To fire the woman.

16. What happened to the woman’s mother?

A. She was seriously sick. B. She had a car accident. C. She died of stomach cancer.

17. What was Mr. Travers’ attitude to the woman in the end?

A. He was angry. B. He was critical. C. He was kind.

听第10段材料，回答第18至20题。

18. Where was Brandon last seen?

A. In the frozen foods section. B. In the sporting goods section. C. In the toys section.

19. What is Brandon wearing?

A. A white shirt and a red baseball cap.

B. Blue jeans and a black baseball cap.

C. A dark shirt and blue jeans.

20. What should guests do if they see the boy?

A. Call the security department.

B. Take him to the Pizza Hut.

C. Help him to reach the security desk.

第二部分：英语知识运用（共两节，满分35分）

第一节：单项填空（共15小题；每小题1分，满分15分）

从A、B、C、D四个选项中，选出可以填入空白处的最佳选项，并在答题卡上将该项涂黑。

21. Being able to afford _______ drink would be ______ comfort in those tough times．

A．the; the B．a; a C．a; 不填 D．不填；a

22. ―Freeze, you guy! _____, and I’ll shoot you.‖ an old man with a gun in hand shouted at me.

A. If you go for one more step B. Going for one more step

C. One more step D. You going for one more step

23. —I just bought a new laptop online.

—Really? You as well give your old one to a school in a faraway area.

A. could B. might C. should D. Would

24. It can be easy to _______ such bad habits as smoking and heavy drinking, but it is not so easy

to quit.

A. slide into B. turn into C. put into D. draft into

25. My demand is that the information_______ in my report _____ to Mr. Brown without delay.

A. referred to, to be e-mailed

B. referring to ,e-mailed

C. referred to, be e-mailed

D. referring to, being e-mailed

26. —Hi, Susan, you look tired.

—I for months for the coming celebration of our school’s 90th anniversary.

A. was preparing B. have been preparing C. had prepared D. prepare

27. They ______ so tired if they ______ for a whole day.

A. wouldn’t feel, didn’t walk

B. wouldn’t feel, weren’t walking

C. wouldn’t be feeling, weren’t walking

D. wouldn’t be feeling, hadn’t been walking

28．The student went through the paper, finding some mistakes that might have been

ignored．

A．otherwise B．therefore C．nevertheless D．besides

29. _____ of danger in the street at night, she had to go home, with a friend ____ her.

A. Warning, following B. Having warned, following

C. Having been warned, following D. Warned, followed

30. Men are more suited to occupational environments ________ require decisive action while

women are better at jobs ________ a considered approach is most important.

A. which; that B. /; when C. which; when D. that; where

31. ---Oh, how depressed! I’m bound to lose to him in tomorrow’s competition.

---Cheer up! In fact, he is _________ than you.

A. not more nervous B. no more nervous C. no less nervous D. a little less nervous

32. — Mr. Smith never means what he says．I dislike him．

— ______________, as the saying goes． A. A single flower does not make a spring B. A man of words and not of deeds is like a garden full of weeds C. A still tongue makes a wise head D. Actions speak louder than words．

33. __________ after a whole day’s work that he could hardly stand it.

A. So he was tired and hungry B. Was he so tired and hungry

C. So tired and hungry was he D. So tired and hungry he was

34. Everybody knows about it! No one knows _________ prevented the rumor from spreading.

A. what was it that B. what it was that C. how it was that D. why it was that

35. —Did you have a wonderful time at the ball last night?

— ! I’ve never had a more wonderful time all my life.

A. You bet

第二节:完形填空（共20小题；每小题1分，满分20分）

阅读下面短文，从短文后各题所给的A、B、C、D四个选项中，选出最佳选项，并在

B. No problem C. Don’t mention it D. Got it

答题卡上将该项涂黑。

My name is Scott and I am 36 years old. I have spent most of my adult life doing an job, so I had a very cynical (愤世嫉俗的) view of life and the world around me. I saw no point in trying to my life or the lives of the people around me.

Two years ago my wife me to return to school and work toward a career where I would find satisfaction. So I entered Long Beach City College to pursue a in history. Last term I took a political science class. The Dr. Rock had such a great effect on me. He in the Air Force, worked in the U.S. nuclear program and served in the White House. When I asked another instructor someone who was so overqualified worked at a small community college, she told me because he wanted to.

This me, so I asked Dr. Rock himself why he did not pursue a better role in his career. What he told me has changed my forever. He told me that by working at the college he would be able to the kinds of students he believed would make a in the world. He said that the right motivation and support, the students he taught could become the future leaders of our country. He said that he preferred the inner city because the students there showed the promise and cared deeply for their education.

Dr. Rock paid attention to the needs of the community. He taught me how to care and us to take part in our community in any way we .

I thought that I was the one that was affected by his lessons, but at the end of the term I found that the entire class had felt the same that came over me. Dr. Rock taught us how to our country, our community and ourselves.

36. A. irregular B. unsatisfying C. impatient D. unfamiliar

37. A. taste B. feel C. better D. respect

38. A. convinced B. suggested C. ordered D. informed

39. A. degree B. reward C. success D. career

40. A. headmaster B. classmate C. officer D. instructor

41. A. played B. served C. assisted D. succeeded

42. A. where B. how C. why D. whether

43. A. angrily B. hurriedly C. nervously D. simply

44. A. interested B. frightened C. worried D. troubled

45. A. feeling B. spirit C. life D. family

46. A. remember B. reach C. watch D. calm

47. A. promise B. decision C. difference D. choice

48. A. beyond B. through C. for D. with

49. A. environment B. college C. education D. background

50. A. most B. usual C. deepest D. strongest

51. A. forced B. warned C. encouraged D. invited

52. A. could B. did C. should D. had

53. A. few B. just C. first D. only

54. A. time B. change C. pressure D. reaction

55. A. appeal to B. make for C. turn to D. care about 第三部分: 阅读理解 (共15小题；每小题2分，满分30分)

阅读下列短文，从每题所给的四个选项A、B、C和D中，选出最佳选项，并在答题卡上将该项涂黑。

A

delayed baggage report篇九：报关实用英语

报关实用英语

一、入关

麻烦请给我你的护照。 May I see your passport, please?

这是我的护照。 Here is my passport / Here it is.

旅行的目的为何? What's the purpose of your visit?

（移民）（观光）（公务）。 （Immigrant）（Sightseeing）（Businese）.

随身携带多少现金? How much money do you have with you?

大约10,000元。 I have 10,000 dollars.

祝你玩得愉快。 Good. Have a nice day.

谢谢。 Thank you.

二、行李

我在何处可取得行李? Where can I get my baggage?

我找不到我的行李。 I can'find my baggage.

这是我的行李票。 Here is my claim tag.

是否可麻烦紧急查询? Could you please check it urgently?

你总共遗失了几件行李? How many pieces of baggage have you lost?

请描述你的行李。 Can you describe your baggage?

它是一个中型的灰色绅耐特皮箱。 It is a medium-sized Samsonite, and it's gray. 它是一个上面系有我名牌的大型皮制黑蓝色行李箱。It is a large leather suitcase with my name tag. It's dark blue.

它是一个茶色小旅行袋。 It's a small ovemight bag. It's light brown.

我们正在调查，请稍等一下。 Please wait for a moment while we are investigating. 我们可能遗失了几件行李，所以必须填份行李遗失报告。 We may have lost some baggage so we'd like to make a lost baggage report.

请和我到办公室。 Would you come with me to the office?

多快可找到? How soon will I find out?

一旦找到行李，请立即送到我停留的饭店。 Please deliver the baggage to my hotel as soon as you've located it.

若是今天无法找到行李，你可如何帮助и? How can you help me if you can't find my baggage today?

我想要购买过夜所需的用品。 I'd like to purchase what I need for the night.

三、海关申报

请出示护照和申报单。 Your passport and declaration card, please.

是否有任何东西需要申报? Do you have anything to declare?

没有。 No, I don't.

请打开这个袋子。 Please open this bag.

这些东西是做何用? What are these?

这些是我私人使用的东西。 These are for my personal use.

这些是给朋友的礼物。 These are gifts for my friends.

这是我要带去台湾的当地纪念品。 This is a souvenir that I'm taking to Toronto.

你有携带任何酒类或香烟吗? Do you have any liquor or cigarettes?

是的，我带了两瓶酒。 Yes, I have two bottles of whisky.

这个相机是我私人使用的。 The camera is for my personal use.

你必须为这项物品缴付税金。 You'll have to pay duty on this.

你还有其他行李吗? Do you have any other baggage?

好了!请将这张申报卡交给出口处的官员。 O.K. Please give this declaration card to that officer at the exit.

四、机位预约、确认

联合航空，您好。 Hello. This is United Airlines.

请说您的大名与班机号码？ What's your name and flight number？

行程是那一天？6月10日。 When is it？ June 10th.

我找不到您的大名。真的？ I can't find your name. Really？

我仍然无法在订位名单中找到您的名字。 I still can't find your name on the reservation list.

一个经济舱座位，对吗？ One economy class seat, is that right？

谢谢。你们何时开始办理登机？ Thanks a lot. What time do you start check-in？ 你必须在至少1小时前办理登机。 You must check-in at least one hour before. 抱歉，这班飞机已客满。 Sorry, this flight is full.

下一班飞往多伦多的班机何时起飞？ When will the next flight to Toronto leave？ 太好了。请告诉我班机号码与起飞时间？ That will be fine. What's the flight number and departure time？

我想要再确认班机。 I'd like to reconfirm my flight.

我想要确认班机时间没有改变。 I'd like to make sure of the time it leaves. 请再告诉我一次您的大名？ May I have your name again？

别担心，这班班机仍有空位提供新的订位者。 Anyway, we have seats for new bookings on this flight. No problem.

没问题，您已完成订位。 Now you have been booked.

起飞前2小时。 Two hours before departure time.

(飞机客满时)

那么，请帮我重新订位。 Then, please give me a new reservation.

若是我在此等候，有机位的机率有多大？ What is the possibility of my getting a seat if I wait？

后天，星期五。 The day after tomorrow, Friday.

费用多少？ What is the fare？

1 I want a package deal including airfare and hotel. 我需要一个成套服务，包括机票和住宿 2 I'd like to change this ticket to the first class. 我想把这张票换成头等车。

3 I'd like to reserve a sleeper to Chicago. 我要预订去芝加哥的卧铺。

4 I won't check this baggage. 这件行李我不托运。

5 I'd like to sit in the front of the plane.

6 I missed my train.

7 I haven't nothing to declare. 我没申报的东西。

8 it's all personal effects. 这些东西都是私人用品。

9 I'll pick up ticket at the airport counter. 我会在机场柜台拿机票。

10 I'd like two seats on today's northwest flight 7 to Detroit, please.

我想订两张今天西北航空7班次到底特律的机票。

11 we waited for john in the lobby of the airport. 我们在机场的大厅里等约翰。

12 I'd like to buy an excursion pass instead. 我要买一张优待票代替。

13 I'd like a refund on this ticket. 我要退这张票。

14 I'd like to have a seat by the window. 我要一个靠窗的座位。

15 you have to change at Chicago station. 你必须要在芝加哥站转车。

16 we have only one a day for New York. 到纽约的一天只有一班。

17 sorry, they are already full. 抱歉，全部满了。

18 I'd like to reserve a seat to New York. 我要预订一个座位去纽约。

19 the flight number is ak708 on September 5th.

20 there's a ten thirty flight in the morning. 早上10点半有班机。

21 I'm looking for my baggage。 我正找我的行李。

22 I'd like to make a reservation. 我想预订。

23 the sooner, the better. 越快越好。报关员考试网

24 I'd like to change my reservation. 我想变更一下我的预订。

25 I'd like to reconfirm my flight from London to Tokyo.

我要再确认一下我从伦敦到东京的班机。

26 my reservation number is 2991.

27 I made a reservation in Tokyo. 我在东京预订的。

28 I made reservations yesterday. 我昨天预订的。

29 I want to reserve a seat from Los Angeles to Tokyo. 我要预订一张从洛杉矶到东京的机票。 30 I always have a big wash to do on Saturdays. 我星期六总是有一大堆的衣物要洗。 31 the laundry is not dry enough. 衣服还没干。

32 I put too much detergent in the washer. 我在洗衣机里放了太多的洗衣粉。

33 this stain is really stubborn. 这污垢去不掉。

34 I did three loads of wash today. 我今天洗了三次衣服。

35 the train is comfortable.

36 I checked my baggage in the baggage section. 我在行李房托运行李。

37 he guessed the train would come in early. 他猜想火车会很早到达。

38 the stations are always full of people。

39 I hope you have a good trip. 祝你旅途愉快。

40 you need to transfer at central station. 你必须在中央车站换车

41 how long are you going to stay here?

42 do you have anything to declare?

43 what's the purpose of your visit? 44 what time does the ship leave? 45 when will the ship leave for Honolulu? 这艘船什么时候出发去檀香山? 46 could you please give me the departure time? 你能告诉我出发的时间吗?报关员培训 47 do I need a reservation to go by ship? 我坐船去需要预订吗? 48 how much for a one-way ticket to shanghai? 去上海的单程票多少钱? 49 when would you like to return/go? 你打算什么时候回来/去? 50 do you have any tickets available for that date? 你们有那天的票吗? 51 Do you have any tickets available for that date? 你们有那天的票吗? 52 How much does a round trip ticket to go there cost? 一张去那边的往返票要多少钱? 53 Would you take this coat to the cleaner's? 你可以把这件外套送到洗衣店吗? 54 Will you iron out the wrinkles in this skirt? 可以帮我把这件裙子烫平吗? 55 Won't you iron this shirt for me? 可以帮我烫这件衬衫吗? 56 Will you bring the laundry in if it rains? 下雨时请你收一下衣服，好吗? 57 Where am I supposed to pay the excess train fare? 我应该在哪里补票? 58 Where can you pick up your suitcase? 你在哪里取你的手提箱呢? 59 When can you pick up your ticket? 你什么时候可拿到车票呢? 60 Where is immigration? 入境处在什么地方?

61 Where can I get my baggage? 我到哪里去拿我的行李呢?

62 Is the departure time on schedule? 起飞时间准时吗?

63 How long will the flight be delayed? 班机诞误多长时间?

64 What's the cause of the delay? 什么原因延误?

65 Will the flight be delayed? 这班机会延误吗?

66 May I have baggage tags? 给我行李标签好吗?

67 Excuse me, what time will the plane arrive in Tokyo? 对不起，请问飞机何时到达东京? 68 Could you explain how to fill this out? 请你说明一下怎样填这张表好吗?

69 May I have a customs declaration form, please? 请给一份海关申报表好吗? 70 May I have a disembarkation card? 请给我一张离机卡好吗?

71 Is this within the tax-free limit? 这个在免税限额内吗?

72 Where's a tax-free shop? 免税店在哪儿?

73 What time should I be at the departure gate? 我在什么时间到登机门?外贸知识 74 Could you help me find my baggage? 请你帮我找我的行李好吗?

75 Will the flight be canceled? 这班机会取消吗?

76 Would you please make my reservation to Chicago for tomorrow? 请帮我预订明天去芝加哥的座位好吗?

77 Do you have a flight to New York departing at about 10 a.m. Next Monday?

78 What's the fare to New York, Economy Class? 去纽约的经济舱机票多少钱? 79 Where do I pick up the ticket? 我什么地方拿机票?

80 From which station does the train leave?

81 Can I stop over on the way? 我在中途可以停吗?

82 Can I have a second-class one-way ticket to Chicago, please?

请给我一张去芝加哥的单程二等票好吗?

83 Are there any discount tickets for me? 给我有折扣吗?

84 What time does the plane take off? 飞机何时起飞呢?报关员考试网

85 One way or a round trip ticket? 单程票还是双程票呢? 86 What time does the first train to Boston leave? 第一班去波士顿的列车什么时间开出? 87 Is it direct train? 这是直达车吗? 88 What platform does the train leave from? 这班车从哪个站台开出呢? 89 By what time should I check in? 我该什么时间办理登机手续呢? 90 What is the boarding time? 何时登机呢? 91 How much is the excess baggage charge? 超额行李费多少钱? 92 Will this flight leave on time? 这班机准时起飞吗? 93 Can I bring this on the plane? 这件我可以带上飞机吗? 94 What is the gate number? 登机门是几号? 95 Are there reserved seats on the train? 车上有预订座位吗? 96 Where is gate six? 6号登机门在哪儿? 97 Where is the boarding gate for this flight? 这班飞机的登机门在哪儿? 98 Has this seat number started boarding? 这个座位号已开始登机了吗? 99 Where is the ticket office? 售票处在哪儿? 100 How long is the ticket valid? 这车票有效期多久?

delayed baggage report篇十：出入境常用语

13. 书籍

专业相关书籍（若有需要的话）；英汉技术字典(国防科技出版社)/英汉科技词典；两本英文词典/英英字典；新英汉辞典；中文之星或RichWin2000、金山词霸；毕业论文，发表的文章，专业经典的参考书要多带些　

附二、海关和机场常用英语

(1) 常用单词和提示的中英文对照

机场费 airport fee

出站（出港、离开） departures 国际机场 international airport 登机手续办理 check-in 国内机场 domestic airport 登机牌 boarding pass (card)机场候机楼 airport terminal

护照检查处 passport control immigration 国际候机楼 international terminal 行李领取处 luggage claim; baggage claim 国际航班出港 international departure 国际航班旅客 international passengers 国内航班出站 domestic departure 中转 transfers 卫星楼 satellite

中转旅客 transfer passengers 入口 in

中转处 transfer correspondence 出口 exit; out; way out 过境 transit

14. 禁带品

民航总局规定的禁止乘机旅客随身携带或托运的物品包括：各类枪支（包括军用枪、公务用枪、民用枪、其他枪支）、军械、警械、国家禁止的枪支、械具和上述物品的仿制品；爆炸物品类，包括各类炸药、爆破器材、烟火制品以及上述物品的仿制品；管制刀具；易燃、易爆物品（氢气、氧气、汽油、煤油、柴油、酒精及各类氧化剂等），毒害品（剧毒农药等物品），腐蚀性物品（硫酸、盐酸等）；放射性物品等；其他危害飞行安全和国家法律规定禁止携带运输的其他物品。

禁止旅客随身携带但可作为行李托运的物品，诸如：菜刀、大剪刀、大水果刀、剃刀等生活用刀，手术刀等专业刀具，文艺单位演出用各种刀、剑等，以及斧、锤等锐器、钝器。

进站(进港、到达） arrivals 报关物品 goods to declare 不需报关 nothing to declare 贵宾室 V. I. P. room 海关 customs 购票处 ticket office

登机口 gate; departure gate 付款处 cash

候机室 departure lounge 出租车 taxi

航班号 FLT No (flight number) 出租车乘车点 Taxipick-up point 来自...... arriving from

大轿车乘车点 coachpick-up point 预计时间 scheduled time (SCHED) 航空公司汽车服务处 airline coach service 实际时间 actual

租车处(旅客自己驾车) car hire 已降落 landed

公共汽车 bus; coach service 前往...... departure to

公用电话 public phone; telephone 起飞时间 departure time 厕所 toilet; W. C; lavatories; rest room 延误 delayed

男厕 men's; gent's; gentlemen's 登机 boarding 女厕 women's; lady's

由此乘电梯前往登机 stairs and lifts to departures 餐厅 restaurant 迎宾处 greeting arriving 酒吧 bar

由此上楼 up; upstairs 咖啡馆 coffee shop; cafe 由此下楼 down; downstairs 免税店 duty-free shop 银行 bank 邮局 post office

货币兑换处 money exchange; currency exchange 出售火车票 rail ticket订旅馆 hotel reservation 旅行安排 tour arrangement行李暂存箱 luggage locker 行李牌 luggage tag

（2）入境常用英语

--麻烦请给我你的护照。 May I see your passport,please?

--这是我的护照。 Here is my passport / Here it is. --旅行的目的为何? What's the purpose of your visit? --观光(公务)。 Sightseeing (Business). /学习，studying.--预计在美国停留多久? How long will you be staying in the United States? --5天。 5 days.

--预计停留约10天。 I plan to stay for about 10 days. --我只是过境而已。 I'm just passing through.

--今晚即动身前往日内瓦。 I am leaving for Geneva tonight. --将在那儿住宿? Where are you staying?

--我将住在波士顿饭店。 I will stay at Boston Hotel.

--是否有台湾回程机票? Do you have a return ticket to Taiwan?

--有的，这就是回程机票。 Yes， here it is.

--随身携带多少现金? How much money do you have with you?

--大约800元。 I have 800 dollars. --祝你玩得愉快。 Good. Have a nice day. --谢谢。 Thank you.

--是否可麻烦紧急查询? Could you please check it urgently? --你总共遗失了几件行李? How many pieces of baggage have you lost?

--请描述你的行李。 Can you describe your baggage? --它是一个中型的灰色新秀丽皮箱。 It is a medium-sized Samsonite, and it's gray. --它是一个上面系有我名牌的大型皮制黑蓝色行李箱。 It is a large leather suitcase with my name tag. It's dark blue.--它是一个茶色小旅行袋。 It's a small ovemight bag. It's light brown.

--我们正在调查，请稍等一下。 Please wait for a moment while we are investigating.

--我们可能遗失了几件行李，所以必须填份行李遗失报告。 We may have lost some baggage so we'd like to make a lost baggage report.

--请和我到办公室。 Would you come with me to the office? --多快可找到? How soon will I find out?

--一旦找到行李，请立即送到我停留的饭店。 Please deliver the baggage to my hotel as soon as you've located it. --若是今天无法找到行李，你可以如何帮助? How can you help me if you can't find my baggage today?

--我想要购买过夜所需的用品。 I'd like to purchase what I need for the night.

（3）行李遗失常用语

--我在何处可取得行李? Where can I get my baggage? --我找不到我的行李。 I can’ find my baggage. --这是我的行李票。 Here is my claim tag. （4）海关申报

--请出示护照和申报单。Your passport and declaration

card,please.

--是否有任何东西需要申报? Do you have anything to declare?

--没有。 No,I don't.

--请打开这个袋子。Please open this bag. --这些东西是做何用? What are these?

--这些是我私人使用的东西。 These are for my personal use.

--这些是给朋友的礼物。 These are gifts for my friends. --这是我要带去台湾的当地纪念品。 This is a souvenir that I'm taking to Taiwan.

--你有携带任何酒类或香烟吗? Do you have any liquor or cigarettes?

--是的，我带了两瓶酒。Yes,I have two bottles of whisky.--个相机是我私人使用的。The camera is for my personal use.

--你必须为这项物品缴付税金。You'll have to pay duty on this.

--你还有其它行李吗? Do you have any other baggage? --好了!请将这张申报卡交给出口处的官员。 O.K. Please give this declaration card to that officer at the exit.

--我能将手提行李放在这儿吗? Can I put my baggage here ? --是否可替我更换座位? Could you change my seat,please? --我是否可将座位向后倾倒?

（向后座的乘客说） May I recline my seat? --我是否可抽烟? May I smoke?

--需要什么饮料吗? What kind of drinks do you have? --机上提供那些饮料? What kind of drinks do you have? --咖啡、茶、果汁、可乐、啤酒和调酒。 We have coffee, tea, juice,coke,beer and cocktails.

--晚餐想吃牛肉、鸡肉或是鱼? Which would you like for dinner, beef, chicken or fish?

--请给我加水威士忌。 Scotch and water, please. --请给我牛肉。Beef, please. --我觉得有些冷(热)。I feel cold(hot).

--请给我一个枕头和毛毯。May I have a pillow and a blanket, please?

--机上有中文报纸或杂志吗? Do you have any Chinese newspapers (magazines)?

--我觉得有些不舒服，是否可给我一些药? I feel a little sick. Can I have some medicine?

--还有多久到达檀香山? How much longer does it take to get to Honolulu?

--这班班机会准时到达吗? Will this flight get there on time? --我担心能否赶上转机班机。I'm anxious about my

connecting flight.

（5）机上实用英语

(出示登机证予服务人员)

--我的座位在那里? Where is my seat?

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